Joshua Brusnahan
Summary
Dynamic team player with a proven track record at Chick-fil-A, excelling in customer service excellence and a dedicated work ethic. Demonstrated ability to enhance customer satisfaction and improve team dynamics through effective communication and collaboration. Quick to master new skills, contributing to seamless service delivery and operational efficiency.
Hardworking and enthusiastic worker trained in every facet of successful work. Stays on top of current and expected demands, quickly realigning tasks to handle needs. Dedicated to first-rate communication and team success.
Overview
3
3
years of professional experience
Work History
Front and Back of House Worker
Chick-fil-A
12.2021 - Current
- Maintained a clean and organized workspace, ensuring compliance with health and safety regulations.
- Contributed to a positive team environment through effective communication and collaboration with coworkers.
- Collaborated with front-of-house staff to ensure seamless service during peak hours.
- Trained new back of house staff members, promoting a culture of teamwork and continuous improvement within the kitchen team.
- Received positive feedback from management for consistently adhering to strict food safety guidelines.
- Enhanced customer satisfaction by promptly addressing and resolving any concerns or complaints regarding food quality or presentation.
- Provided support during special events such as catering functions or large group reservations, ensuring smooth operations and exceptional service delivery.
- Contributed to positive team dynamics by working collaboratively with fellow staff members to ensure seamless service delivery.
Education
Associate of Arts - Psychology
Florida State College At Jacksonville
Jacksonville, FL05-2025
Skills
- Punctual and reliable
- Dedicated work ethic
- Verbal and written communication
- Customer service excellence
- Team collaboration
- Quick learner
- Basic computer understanding
- Relationship building
- Ambitious
Timeline
Front and Back of House Worker
Chick-fil-A
12.2021 - Current
Associate of Arts - Psychology
Florida State College At Jacksonville