Joshua Buentello
Conroe,TX
Summary
Experienced professional with a background in law enforcement and customer service, notably as a Military Police Officer with the US Army. Excelled in investigative techniques and effective communication, ensuring safety and compliance across diverse environments. Proven track record in leadership, training new personnel, and enhancing operational efficiency. Demonstrates exceptional time management and computer skills, contributing to significant improvements in team performance and customer satisfaction.
Overview
8
8
years of professional experience
Work History
Military Police Officer
US Army
01.2020 - 11.2024
- Collaborated with local law enforcement agencies to share information and resources.
- Provide assistance to victims of crime by offering support and connecting them with appropriate resources.
- Coordinating with K-9 units for specialized search operations involving drugs or explosives.
- Patrolled assigned areas to maintain order and enforce laws.
- Prepare detailed reports on incidents that occurred during patrols and investigations.
- Obtained important statements from witnesses, victims, and suspects by using effective interviewing skills.
- Trained new military police officers in proper procedures and techniques.
- Coordinated effective responses to various incidents by maintaining control in high pressure situations.
Customer Service Representative
Wings N' More Express
07.2018 - 01.2020
- Processed orders, prepared correspondences, and completed required documentation.
- Analyzed customer feedback to identify trends and suggested improvements for business.
- Followed up on unresolved cases to keep customers informed of progress towards solution.
- Managed difficult customer situations with professionalism and empathy.
Construction Worker
American NRG
05.2017 - 06.2018
- Learned work from ground up, shadowing construction personnel to gain experience and contribute to project success.
- Prepared workspace to allow for accurate work and efficiency.
- Completed tasks in fast-paced environments with multiple trades on site.
- Followed health and safety guidelines to meet established standards.
- Developed work plans and schedules from instructions and specifications.
Education
Associate of Science - Sonography
Lone Star College
Montgomery05-2027
High School Diploma -
Conroe High School
Conroe, TX05-2017
Skills
- Investigative techniques
- Emergency call response
- Firearms safety and handling
- Medical Aid
- Police Reports
- Search and seizure procedures
- Team-oriented and dependable
- Safety and compliance
- Computer skills
- Time management
- Effective communication skills
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Military Police Officer
US Army
01.2020 - 11.2024
Customer Service Representative
Wings N' More Express
07.2018 - 01.2020
Construction Worker
American NRG
05.2017 - 06.2018
Associate of Science - Sonography
Lone Star College
High School Diploma -
Conroe High School