Joshua Burke
Charleston,SC
Summary
College of Charleston student experienced in applying strong communication, problem-solving skills, professional demeanor to resolve customer issues and maximize satisfaction. Trained in connecting with customers to build positive relationships and strengthen loyalty.
Overview
10
10
years of professional experience
Work History
Stocker and Cashier
Charlie's Grocery
05.2024 - Current
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Performed inventory control, such as counting, and stocking merchandise.
- Greeted customers and directed to requested products.
Expeditor & Front House Assistant
High Cotton
05.2022 - 02.2023
- Serve as the key liaison between the kitchen, service, and management teams, facilitating seamless communication and ensuring operational efficiency.
- Enforce strict adherence to food safety standards and protocols to maintain a safe dining environment.
- Possess in-depth knowledge of food and beverage offerings, including preparation methods and ingredient details.
- Address and resolve customer inquiries and concerns promptly and professionally, ensuring satisfaction.
- Demonstrate strong coordination and multitasking skills in a fast-paced, high-pressure environment.
Golf Course Attendant
Golf Club of Avon
04.2020 - 08.2021
- Maintained inventory levels of golf carts, tees, range balls, towels, and water station supplies.
- Collaborated with internal teams to address guest service issues and facilitate special requests.
- Served guests with an enthusiastic, helpful demeanor to promote positive, memorable experiences.
- Supported customer needs by providing information and answering questions concerning facility, promotions, events, and organizational rules and policies.
- Delivered a high level of customer service through prompt issue resolution and dynamic attention to detail
- Prepared course and clubhouse for significant tournaments such as ESPN
Warrior Hoops School Coach
Craig Archambault
09.2019 - 07.2021
- Mentored and encouraged youth to develop a strong work ethic by being a positive role model and practicing skills regularly.
- Cultivated sense of team loyalty and commitment through excellent sportsmanship, strong leadership, and dedication.
- Ran drills and practices to help children to develop and improve sports skills.
Mission of Mercy Assistant
Associates In Endodontics
04.2015 - 04.2019
- Set up tables and chairs and unloaded necessary equipment to prepare for events.
- Assisted patients in receiving high-quality, appropriate care with best possible results.
Education
Business Administration
College of Charleston
Charleston, SC01-2025
High School Diploma -
Canton High School
Canton, CT06.2021
Skills
- Service-Oriented
- Efficient and Detail-Oriented
- Collaboration Talent
- Resourceful
- Time Management
- Conflict Resolution
- Effective Communication
AI In Business Club - College of Charleston
Examines the impact of AI on business practices, exploring how it can both positively and negatively influence operations and overall performance.
Spanish Club - College of Charleston
Improving overall knowledge of Spanish culture and understanding of the language.
Timeline
Stocker and Cashier
Charlie's Grocery
05.2024 - Current
Expeditor & Front House Assistant
High Cotton
05.2022 - 02.2023
Golf Course Attendant
Golf Club of Avon
04.2020 - 08.2021
Warrior Hoops School Coach
Craig Archambault
09.2019 - 07.2021
Mission of Mercy Assistant
Associates In Endodontics
04.2015 - 04.2019
Business Administration
College of Charleston
High School Diploma -
Canton High School