Summary
Overview
Work History
Education
Skills
Certification
Achievements
Timeline
Generic

Joshua Burnett

Ashtabula

Summary

Dynamic healthcare executive with over eight years of progressive leadership experience in nursing and EMS. Recognized for driving significant organizational turnarounds. Successfully transformed a $400,000 deficit into a $650,000 surplus within one year at Community Care Ambulance, demonstrating strong strategic planning and process implementation skills. Holds an MBA in Healthcare Management, a BSN, and an Associate's in Computer Networking, complemented by exceptional culture building and leadership skills. Actively seeking senior administrative roles to enhance operational excellence and foster sustainable growth within healthcare organizations.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Chief Executive Officer

Community Care Ambulance
04.2024 - Current
  • Led the turnaround for 150+ staff EMS & IFT provider, converting $400K+ 2024 deficit to $650K+ surplus by Sep 2025 through revenue cycle reforms, cost controls, and Ohio EMS/EMTALA compliance.
  • Optimized operations, reducing response times and boosting patient satisfaction and compliance via demand analysis implementation
  • Improving retention 43% and aligning with EEOC/Title VII standards.
  • Developed key operational initiatives to drive revenue and decrease costs.

Nurse Operations Manager

University Hospitals
11.2022 - 04.2024
  • Oversaw and led all nursing departments between 2 hospitals.
  • Launched staff & community engagement with various programs & initiatives.
  • Analyzed key performance indicators (KPIs) using data analytics tools, generating reports that informed policy adjustments and contributed to improvement in overall operational efficiency metrics.
  • Developed & implemented the Swing Bed Unit at UH Conneaut Medical Center.


Nurse Manager, Med/Surg, ICU & Swing Unit

University Hospitals
10.2020 - 11.2022
  • Managed 100+ staff across 4 nursing units, significantly increasing HCAHPS scores in all 4 units.
  • Became manager at the beginning of COVID and brough HCAHPS scores from 90% red to 80% green in 1 year.
  • Led interdisciplinary rounds and metrics tracking, reducing readmissions and length of stay.
  • Managed staff scheduling and time off to adequately staff nursing floors and allow nurses earned time off.
  • Managed interviews, hirings, orientations, & corrective actions as warranted.

Quality Control Specialist

University Hospitals
01.2020 - 10.2020
  • Audited processes to avert $200K HIPAA/Medicare penalties; tracked HEDIS metrics for 20% quality score uplift.
  • Implemented NIST-secure IT quality systems; prepared for audits with 100% pass rates.

Education

Master of Business Administration (MBA) - Healthcare Management

Western Governors University
Salt Lake City, UT
05-2019

Bachelor of Science in Nursing (BSN) -

Youngstown State University
Youngstown, OH
05-2013

Associate of Applied Science - Computer Networking

ITT Technical Institute
Youngstown, OH
06-2001

Skills

  • Leadership: Strategic Planning, Change Management, Process Development
  • Clinical/Quality: Infection Control (CDC), Metrics (HEDIS/PQRS), Compliance (HIPAA/EMTALA)
  • IT/Analytics: EHR (Epic), Network Security, Tableau/SQL
  • Soft: Communication, Problem-Solving, Ethical Decision-Making
  • Revenue growth
  • Policy development
  • Data-driven decision making
  • Strategic planning

Certification

  • RN, Ohio Board of Nursing #RN.397445 (Expires 10/2027)
  • BLS/ACLS, AHA (Expires 03/2026)


Achievements

Faces of Care Award, University Hospitals (2018)., Ashtabula County LEADERship Graduate (2022).

Timeline

Chief Executive Officer

Community Care Ambulance
04.2024 - Current

Nurse Operations Manager

University Hospitals
11.2022 - 04.2024

Nurse Manager, Med/Surg, ICU & Swing Unit

University Hospitals
10.2020 - 11.2022

Quality Control Specialist

University Hospitals
01.2020 - 10.2020

Master of Business Administration (MBA) - Healthcare Management

Western Governors University

Bachelor of Science in Nursing (BSN) -

Youngstown State University

Associate of Applied Science - Computer Networking

ITT Technical Institute

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