Overview
Work History
Education
Skills
Timeline
Generic

Joshua Cabrera

San Francisco,CA

Overview

7
7
years of professional experience

Work History

Customer Service Associate

Amazon
01.2023 - Current
  • Providing quality customer service and assisting with any questions or problems a customer might have
  • Volunteered for a leadership role as “Site Safety Associate”
  • Which included the responsibility of attending weekly meetings on new safety protocols and ensuring everyone at the site understands and complies with the new protocols
  • Trained and mentored new hires to ensure they are comfortable and understand the job well

Sales Associate

H&M
01.2019 - 01.2021
  • Helped lead in marketing practices due to being shorthanded because of the pandemic
  • Drove sales and increased profit by using unique marketing designs and constantly communicating with customers on the newest deals/trends
  • Recommended new ideas to upper management on how to increase sales and maximize profit

Policy Fellow

Brightline Defense Project
01.2018 - 12.2018
  • Carried out various office work responsibilities like typewriting, answering phone calls and assisting anyone that came in the office
  • Attended various policy hearings and provide and helped push for better environmental practices in San Francisco through public hearings

Education

Certificate - Paralegal Studies

San Francisco State University
San Francisco, CA
05-2025

Bachelor of Arts - Political Science

San Francisco State University
San Francisco, CA
05-2023

Skills

Teamwork and collaboration

Problem-solving

Microsoft office

Multitasking

Organization and time management

Excellent communication

Friendly, positive attitude

Timeline

Customer Service Associate

Amazon
01.2023 - Current

Sales Associate

H&M
01.2019 - 01.2021

Policy Fellow

Brightline Defense Project
01.2018 - 12.2018

Certificate - Paralegal Studies

San Francisco State University

Bachelor of Arts - Political Science

San Francisco State University
Joshua Cabrera