Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Calogero

Bloomingburg,NY

Summary

Experienced with strategic business management, financial oversight, and team leadership. Utilizes innovative approaches to drive growth and streamline operations. Track record of fostering collaborative environments and adapting to market changes. Enhanced guest satisfaction through innovative housekeeping procedures and effective team training. Skilled in customer relations and decision-making, fostering strong vendor partnerships to optimize service delivery and operational efficiency.

Overview

8
8
years of professional experience

Work History

Co-Owner

Calogero Pups LLC
Bloomingburg, NY
05.2024 - Current
  • Managed day-to-day operations efficiently, ensuring smooth workflow and timely completion of tasks.
  • Collaborated with co-owner on strategic planning initiatives for long-term business success.
  • Oversaw financial management tasks, including budgeting, forecasting, and cash flow optimization.
  • Implemented innovative marketing campaigns to expand customer base and increase brand awareness.
  • Networked with other businesses such as Veterinarians and Dog Trainers.

Director of Housekeeping

The Kartrite Hotel & Indoor Waterpark
Monticello, NY
07.2023 - 12.2024
  • Increased team productivity by effectively delegating tasks and setting clear expectations for each staff member''s role within the department.
  • Ensured compliance with safety and sanitation regulations, maintaining a clean and hygienic establishment at all times.
  • Improved overall guest satisfaction by implementing efficient housekeeping procedures and staff training programs.
  • Developed strong working relationships with vendors, negotiating favorable terms for supply contracts and service agreements.
  • Promoted a culture of continuous learning among housekeeping staff through ongoing training initiatives tailored to individual needs and skill levels.
  • Streamlined inventory management processes, reducing waste and ensuring consistent availability of necessary supplies.

Senior House Manager

Samaritan Daytop Village
Ellenville, NY
01.2024 - 05.2024
  • Enhanced family satisfaction with household management by addressing concerns promptly and efficiently.
  • Ensured security protocols were followed throughout the property, maintaining a safe environment for family members at all times.
  • Developed and implemented new housekeeping practices to increase productivity and cohesiveness.
  • Managed day-to-day operation of home to comply with regulations and agency standards.
  • Proactively identified potential issues or conflicts within the household and worked to resolve them in a timely and effective manner.

Operations Manager

Resorts World Catskills
Monticello, NY
02.2022 - 07.2022
  • Conducted regular performance reviews, identifying areas for improvement and developing action plans to address them.
  • Managed inventory and supply chain operations to achieve timely and accurate delivery of goods and services.
  • Led hiring, onboarding and training of new hires to fulfill business requirements.
  • Developed and maintained relationships with external vendors and suppliers.
  • Handled staff training initiatives aimed at upskilling the workforce to meet dynamic industry demands.
  • Negotiated contracts with vendors and suppliers to obtain best pricing and terms.
  • Assisted in recruiting, hiring and training of team members.
  • Tracked employee attendance and punctuality, addressing repeat problems quickly to prevent long-term habits.

Housekeeping Manager

The Kartrite Hotel & Indoor Waterpark
Monticello, NY
03.2019 - 02.2022
  • Worked with front desk to respond promptly to all guest requests.
  • Managed inventory levels effectively, ensuring adequate supplies for daily operations while minimizing waste and costs.
  • Conducted regular performance evaluations for housekeeping staff, identifying areas for improvement and providing constructive feedback for professional development.
  • Communicated repair needs to maintenance staff..
  • Ensured adherence to safety regulations by conducting regular safety meetings, trainings, and drills for staff members.
  • Assigned housekeeping staff to specific shifts and room blocks based on abilities and daily requirements.
  • Investigated customer complaints promptly, seeking timely resolutions to maintain positive guest experiences throughout their stay at the hotel.

Overnight Residential Counselor

The Center for Discovery
Hurleyville, NY
12.2016 - 03.2019
  • Assisted residents with daily living activities, promoting independence and selfsufficiency.
  • Documented nightly observations accurately, contributing valuable information for improved case management decisions.
  • Conducted regular room checks to maintain safety standards and address any immediate concerns promptly.
  • Collaborated with daytime staff to ensure seamless transitions in care, fostering continuity of support.
  • Maintained a safe and clean residential environment for optimal client comfort and satisfaction.
  • Implemented individualized care plans for clients, addressing unique needs and goals effectively.

Education

Associate of Arts - Hospitality

University of Phoenix
Tempe, AZ
05-2015

Skills

  • Customer service
  • Small business operations
  • Customer relations
  • Decision-making
  • Sanitation protocols
  • Staff management
  • Scheduling
  • Budgeting expertise
  • Operations

Timeline

Co-Owner

Calogero Pups LLC
05.2024 - Current

Senior House Manager

Samaritan Daytop Village
01.2024 - 05.2024

Director of Housekeeping

The Kartrite Hotel & Indoor Waterpark
07.2023 - 12.2024

Operations Manager

Resorts World Catskills
02.2022 - 07.2022

Housekeeping Manager

The Kartrite Hotel & Indoor Waterpark
03.2019 - 02.2022

Overnight Residential Counselor

The Center for Discovery
12.2016 - 03.2019

Associate of Arts - Hospitality

University of Phoenix

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