Joshua Camargo
Summary
Dedicated hospitality professional with experience in fast-paced restaurant environments. Expertise in delivering exceptional customer service, building rapport, and upselling food and beverages. Known for strong communication and attention to detail, thriving under pressure to create memorable dining experiences. Committed to contributing to a high-end restaurant by exceeding guest service expectations.
Overview
3
3
years of professional experience
Work History
Moxies
Server
Miami, Fl
05.2024 - 12.2025
- Delivered exceptional guest service in a fast-paced, upscale casual dining environment.
- Guided guests through the menu, providing detailed knowledge of food, wine, cocktails, and daily features.
- Recommended menu pairings and upsold premium food and beverage selections.
- Accurately entered orders into the POS system and coordinated with the kitchen and bar to ensure timely service.
- Maintained high standards of presentation, cleanliness, and attention to detail throughout each shift.
- Managed multiple tables while providing personalized, attentive service.
- Processed cash and credit card transactions accurately and balanced receipts.
- Resolved guest concerns professionally to ensure an outstanding dining experience.
- Worked collaboratively with hosts, bartenders, food runners, and managers to maintain smooth restaurant operations.
Chilis
Server
Pembroke Pines, FL
06.2023 - 12.2023
- Chili’s Restaurant Server
- Delivered friendly, attentive service to guests in a fast-paced, high-volume restaurant.
- Took food and beverage orders accurately using the restaurant’s POS system.
- Recommended menu items, appetizers, desserts, and beverages to enhance the guest experience and increase sales.
- Ensured food and drinks were delivered promptly while maintaining quality service.
- Handled cash, credit card, and mobile payments accurately.
- Maintained a clean and organized dining section and reset tables efficiently.
- Worked closely with kitchen staff, bartenders, and hosts to provide seamless service.
- Resolved guest concerns professionally to ensure customer satisfaction.
- Followed food safety, sanitation, and company service standards.
Education
Flangan High School
Pembroke Pines, FLSkills
- Fine dining standards
- Food and beverage knowledge
- Menu knowledge
- Beverage recommendations
- Upselling techniques
- Order accuracy
- POS operation
- Cash and credit card handling
- Table management
- High-volume multitasking
- Customer service excellence
- Guest relations
- Conflict resolution
- Team collaboration
- Detail-oriented
- Time management
Timeline
Moxies
Server
05.2024 - 12.2025
Chilis
Server
06.2023 - 12.2023
Flangan High School