Joshua Centille
Broken Arrow,OK
Summary
Dynamic professional specializing in customer service and team leadership at Reasor’s Foods, with a proven ability to enhance team performance through effective training initiatives. Recognized for consistently prioritizing customer satisfaction while achieving operational excellence. Adept in problem-solving, software testing, and programming languages such as Java and Python.
Overview
8
8
years of professional experience
2
2
Certification
Work History
Bakery Customer Service Clerk
Reasor’s Foods
04.2017 - 07.2024
- Achieved multiple awards for demonstration of leadership in quality customer service
- Meticulous approach to duties, always striving to accomplish the task to the best of my abilities, even beyond the scope that was set by supervisors
- Logical approach to problem-solving resulting in swift and mutually beneficial resolutions to conflict, such as assisting customers after an order was made incorrectly
- Instilled company values and standards in new team members through the process of onboarding and training of 10 part-time employees within inventory management and replenishment
- Responsible for closing the Bakery department in preparation for success the following day
- Managed daily cleaning and production tasks while prioritizing customer needs
- Managed time and prioritized tasks when put under pressure, accomplishing the most important tasks while simultaneously putting the customer and company values first
Operations Team, Host Team/Guest Services
Life.Church
07.2013 - 01.2020
- Fostered a welcoming atmosphere to guests and prepared refreshments of coffee and tea
- Provided leadership by coordinating with different teams for a smooth service
Education
Bachelor of Science - Computer Science, Cyber Security
Northeastern State University
Oklahoma12.2022
Associate of Science - Computer Information Systems
Tulsa Community College
Oklahoma12.2019
Skills
- Software Testing
- Equivalence Partitioning
- Boundary Value Analysis
- Cyber Security
- Professional and Technical Writing
- Troubleshooting
- Java
- Python
- C
- C
- Microsoft SQL Server
- Windows
- Linux
- Angular
- Spring Boot 27
- Thymeleaf 3
- Spring Security 5
- IntelliJ
- Eclipse
- CLion
- PyCharm
Certification
- Microsoft DP900 Azure Data Fundamentals, 05/24
- Microsoft AZ900 Azure Fundamentals, 08/24
Honors And Organizations
- President’s Honor Roll, Northeastern State University, Fall 2020-12/22
- President’s Honor Roll, Tulsa Community College, Spring 2017-Fall 2019
- Donald Ernest Maritt Merit Scholarship, 2020-2021
- Phi Theta Kappa, Member, 05/18-present
- American Taekwondo Association, Third Degree Blackbelt, 2012
Languages
- Java
- Python
- C
- C++
Volunteer Experience
Life.Church, Operations Team, Host Team/Guest Services, 07/13-12/20, Fostered a welcoming atmosphere to guests and prepared refreshments of coffee and tea., Provided leadership by coordinating with different teams for a smooth service.
Projects
Microsoft Azure, Studied for and successfully earned both the Microsoft AZ900 and DP900 certifications. Developed a strong foundational knowledge of core data concepts and how they are implemented using Microsoft Azure data services. Gained expertise in data storage, processing, and analyzing using Azure tools and technologies. Spring Academy, Successfully completed multiple modules of Spring Academy's Spring Boot course to deepen understanding of web development technologies. Learned core concepts of Spring Boot, including creating, configuring, and deploying Spring Boot applications. Gained hands-on experience with building RESTful web services and integrating them with front-end technologies. Angular Course, Studied Angular concepts through an instructor-led course on Udemy, creating reusable components and custom directives, utilizing services, and performing dependency injection to streamline code and functionality. Configured routing, designed forms, and integrated the HTTP client for dynamic data management and navigation within the application.
Operating Systems
- Windows
- Linux
Databases
Microsoft SQL Server
Affiliations
- Musical interest that lead to self-taught guitar and creating and editiing music on computer
- Drawing and sketching. Enjoy sketching and drawing pen, pencil and on computer drawing tablet
References
References available upon request.
Timeline
Bakery Customer Service Clerk
Reasor’s Foods
04.2017 - 07.2024
Operations Team, Host Team/Guest Services
Life.Church
07.2013 - 01.2020
Bachelor of Science - Computer Science, Cyber Security
Northeastern State University
Associate of Science - Computer Information Systems
Tulsa Community College
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