Joshua Cerutti
Brisbane,CA
Summary
Goal-oriented and motivated professional dedicated to delivering exceptional customer service and effective communication. Demonstrated ability to proactively solve problems and exceed expectations in any role. Adept at building computers and fostering an engaged community on Twitch. Passionate about voice acting.
Overview
5
5
years of professional experience
1
1
Certification
Work History
Personal Trainer
Crunch
08.2023 - Current
- Trained over 10 clients during strength training, cardio vascular exercise, and stretching.
- Demonstrated proper technique for exercises to avoid injuries.
- Motivated clients to stay on track with fitness goals with positive and friendly approach.
- Assisted clients with personal fitness goals through realistic objectives.
Service Desk Analyst
First Republic Bank
07.2022 - 07.2023
- Provided excellent customer service by promptly responding to inquiries and resolving issues in professional and courteous manner.
- Demonstrated strong technical skills in troubleshooting and resolving software, hardware, and network-related problems for end-users.
- Collaborated with cross-functional teams to identify and implement process improvements, resulting in enhanced efficiency and customer satisfaction.
Outside Services
Olympic Club
10.2021 - 05.2022
- As a representative of the Olympic Club, the top priority was to ensure members were assisted with excellent service and highly satisfied
- Day to day tasks included providing members with golf carts, their golf bags, waters, towels, and push carts
- Establishing personal relationship with members made for seamless and enjoyable interactions with members daily.
Delivery Driver/ Food Service Worker
Pizza Plus
12.2020 - 06.2021
- Responsible for delivering orders locally while also assisting with food preparation
- Greeted guests with excellent customer service
- Operated cash registers to accept payments for food and beverages.
Laborer
Reyco Ag Inc
06.2018 - 08.2020
- Califronia
- Inspected farm or ranch equipment to ensure proper functioning
- Monitored activities such as irrigation, chemical application, and harvesting to ensure adherence to safety regulations or standards
- Monitored and adjust irrigation systems to distribute water according to crop needs and to avoid wasting water
- Inspected orchards or fields to determine crop maturity or condition or to detect disease or incect infestation
- Cleared orchards of any weeds and repairing irrigation hoses.
Education
Associate of Arts - Theatre
Modesto Junior College
Modesto, CaliforniaOrestimba High School
Newman, CaliforniaSkills
- P>Interpersonal Skills
- Personal Training
- P>Customer Service/Voice Acting
- P>Leadership Skills
- P>Public Speaking
- Communication
- P>Building Computers
Certification
- CPT - Certified Personal Trainer
- TRX - Certified
Timeline
Personal Trainer
Crunch
08.2023 - Current
Service Desk Analyst
First Republic Bank
07.2022 - 07.2023
Outside Services
Olympic Club
10.2021 - 05.2022
Delivery Driver/ Food Service Worker
Pizza Plus
12.2020 - 06.2021
Laborer
Reyco Ag Inc
06.2018 - 08.2020
Associate of Arts - Theatre
Modesto Junior College
Orestimba High School
- CPT - Certified Personal Trainer
- TRX - Certified
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