Professional Summary
Overview
Work History
Education
Skills
Timeline

Joshua Chaves

Hawaii Public Housing Authority
2401 E Pauoa Road,HI
33
years of professional experience

Detail-oriented professional skilled in multitasking and maintaining organized work environments. Proven ability to learn quickly and adapt to new challenges, committed to continual improvement and delivering high-quality results.

Self-motivated and adaptable individual with over 10 years of experience in customer-focused roles. Known for strong teamwork and communication skills, consistently contributing to operational efficiency and enhanced customer satisfaction.

Dependable general labor professional with strong attention to detail and problem-solving abilities. Committed to maintaining high standards in fast-paced environments while supporting team collaboration.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Work History

General Labor 1

10 Years 1 Month
Hawaii Public Housing Authority | 09.2016 - Current
  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.
  • Assisted with day-to-day operations, working efficiently and productively with all team members.
  • Passionate about learning and committed to continual improvement.
  • Organized and detail-oriented with a strong work ethic.
  • Paid attention to detail while completing assignments
  • Cutting of grass w/ridding mower and push mower. Weedwacking edges, curbs, along buildings and around trees. Blowing debris like grass, leafs into piles for pick up.
  • Cleaning trash stations picking up overflow of rubbish, removing bulky items. Wash and scrub down trash stations a surrounding area. Leaving area accessible an clean.
  • Cleaning of vacant units getting them ready for new tenants. Cleaning appliances, cabinets, drawer, windows, and bathroom toilet and shower.
  • Maintaining equipment’s making sure they are operating properly.
  • Worked well in a team setting, providing support and guidance.
  • Demonstrated respect, friendliness, and willingness to help wherever needed.
  • Strengthened communication skills through regular interactions with others.

Delivery Driver

1 Year
Aloha Tofu | 08.2015 - 08.2016
  • Ensured timely and accurate delivery of products to various locations.
  • Maintained vehicle cleanliness and operational readiness through regular inspections.
  • Collaborated with team members to optimize delivery routes and schedules.
  • Monitored inventory levels during deliveries, reporting discrepancies to management.
  • Implemented process improvements that reduced delivery times and enhanced customer satisfaction.
  • Managed customer inquiries and resolved issues related to deliveries efficiently.
  • Developed strong relationships with clients, fostering repeat business through exceptional service.
  • Delivered packages to customer doorsteps and business offices.
  • Completed on-time deliveries by choosing best and most efficient routes.
  • Improved customer satisfaction by ensuring timely and accurate deliveries of products.
  • Operated vehicle safely in highly congested areas with no traffic violations.
  • Completed rush deliveries on tight timetables to satisfy customer needs.
  • Maintained upbeat, positive attitude in busy, customer-focused environment.
  • Loaded truck and properly secured items to prevent damage for deliveries.
  • Upheld high standards of professionalism while representing the company during interactions with customers, vendors, and other stakeholders.
  • Ensured the safety of all goods transported by securing loads properly and following best practices for handling fragile items.
  • Inspected and maintained delivery vehicles regularly to keep in safe working order.
  • Developed strong working knowledge of local traffic laws and regulations to facilitate smooth navigation on-the-job safely.
  • Kept meticulous records of deliveries, including invoices, delivery confirmations, and any other required documentation to ensure accurate tracking and billing processes.
  • Kept detailed mileage and fuel reports to track overall fuel costs.
  • Exemplified commitment to teamwork by assisting fellow drivers with technical support or coverage during peak periods.
  • Supported warehouse operations when needed, contributing to a well-rounded understanding of company logistics processes.
  • Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion.
  • Identified mechanical issues, completed basic repairs and reported serious concerns to management.
  • Kept detailed records of deliveries and money received from customers.
  • Answered common customer questions, accepted payments and completed paperwork at delivery and pickup locations.

Landscaper

10 Years 4 Months
Honolulu Country Club | 03.2005 - 07.2015
  • Streamlined irrigation systems, enhancing water conservation efforts while maintaining plant
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Performed seasonal maintenance tasks such as pruning, aeration, fertilization, and mulching to promote plant health and longevity.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Trained new team members on best practices in landscaping techniques ensuring consistent quality across all projects.
  • Installed lights, sprinklers and other outdoor features based on requirements.
  • Optimized irrigation systems for water conservation efforts while maintaining healthy lawns and gardens.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Cut trees and shrubs to shape and maintain landscape.
  • Removed tree stumps, roots and debris for cohesive landscape appearance.
  • Prepared soil for planting and sowing.
  • Performed equipment maintenance and repairs to keep tools functional for projects.
  • Assisted with irrigation system maintenance and repair.
  • Utilized lawn striping methods for healthy grass growing and appearance.
  • Applied fertilizers and pesticides to outdoor areas according to safety standards.
  • Inspected gardens for pests, weeds and diseases.
  • Operated and maintained landscaping equipment, ensuring optimal performance and safety compliance.
  • Managed inventory of landscaping supplies, optimizing procurement processes for cost efficiency.

Landscaper

1 Year 1 Month
Pro Lawn And Landscape | 01.2003 - 02.2004
  • Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
  • Constructed hardscape elements like patios, walkways, retaining walls, outdoor kitchens, fire pits, water features for enhanced functionality of outdoor spaces.
  • Maintained gardening tools by replacing blades and fluids.
  • Maintained grounds by trimming, weeding, and general clean-up.
  • Performed planting, watering, mulching, and edging of lawns.
  • Removed weeds, hazards, and debris from common pathways to improve usability.
  • Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
  • Managed inventory of tools, equipment, and materials to ensure proper allocation of resources for each project.
  • Maintained safe working environments by adhering to safety protocols and conducting regular equipment inspections.
  • Enhanced customer satisfaction by providing high-quality landscaping services and maintaining clear communication throughout the project.
  • Utilized power tools and landscaping machines to maintain outdoor areas.
  • Removed debris and waste from outdoor areas.
  • Cut trees and shrubs to shape and maintain landscape.
  • Operated and maintained landscaping equipment, ensuring optimal performance and safety compliance.
  • Inspected gardens for pests, weeds and diseases.
  • Managed inventory of landscaping supplies, optimizing procurement processes for cost efficiency.

Saimin Chef

7 Months
DFS I Love Country Cafe | 02.2002 - 09.2002
  • Prepared diverse menu items adhering to food safety and sanitation standards.
  • Managed kitchen operations, ensuring efficient workflow and timely meal preparation.
  • Streamlined kitchen processes, improving service speed during peak hours.
  • Oversaw grill, stove, and oven, and cleaned equipment after every shift.
  • Checked freezer and refrigerator prior to each shift to verify correct temperatures.
  • Maintained well-organized mise en place to keep work consistent.
  • Placed orders to restock items before supplies ran out.
  • Handled and stored food to eliminate illness and prevent cross-contamination.
  • Utilized proper cleaning techniques to sanitize counters and utensils used in preparation of raw meat, poultry, fish.
  • Prevented cross-contamination from utensils, surfaces, and pans when cooking and plating meals for food allergy sufferers.
  • Cultivated a positive work culture among kitchen staff through open communication lines and mutual respect within the team.
  • Implemented rigorous quality control measures to ensure consistent taste and presentation of dishes.
  • Prepare authentic saimin broth, cook noodles to precise texture, and assemble traditional toppings under tight time constraints.
  • Manage ingredient inventory, to minimize food waste, and maintain strict health and safety compliance standards.
  • Handled high-volume orders during peak dinning hour while maintaining consistent food quality and presentation.

Retail Merchandising & Reset Specialist

6 Months
Big- Kmart | 05.1998 - 11.1998
  • Led store layout resets to enhance customer navigation and product visibility.
  • Collaborated with management to implement seasonal planograms, ensuring timely execution across departments.
  • Conducted quality checks on completed resets, ensuring compliance with corporate visual merchandising guidelines.
  • Maintained clear communication with store staff throughout resets, ensuring a smooth transition between stages of the project and minimizing disruptions to daily operations.
  • Changed shelves, racks, and displays to meet new schematic designs.
  • Built fixtures according to plan to effectively display new store merchandise.
  • Moved merchandise from back storage to front end to maximize productivity.
  • Reset specific store departments or entire stores and fully set up new stores according to planograms.
  • Monitored and replenished display inventory and restructured according to available stock.
  • Created visual displays to highlight new and featured products.
  • Arranged consistent shelves, bins, and racks at Number locations by following established planograms.
  • Developed themes, props and lighting for merchandise displays.

Parking Attendant

1 Year 1 Month
Diamond Parking | 01.1997 - 02.1998
  • Assisted customers with inquiries and provided directions to available parking spaces.
  • Monitored parking lot for safety hazards and enforced regulations to maintain order.
  • Coordinated with team members to optimize parking space utilization during peak hours.
  • Managed parking operations to ensure efficient vehicle flow and customer satisfaction.
  • Conducted regular inspections of parking facilities to ensure compliance with safety protocols.
  • Answered general questions about parking fees, facilities, and directions.
  • Promoted a welcoming atmosphere by greeting each customer upon arrival, offering assistance when needed throughout their visit.
  • Kept parking lot clean and well-maintained to provide safe and attractive lot to customers.
  • Demonstrated excellent multitasking abilities while balancing responsibilities such as fee collection, space assignment, and customer inquiries.
  • Assisted with traffic flow during peak hours, ensuring smooth entry and exit for all patrons.
  • Kept parking lot usage orderly by enforcing parking regulations.
  • Maintained a safe and secure parking environment by conducting regular patrols and reporting any suspicious activity.
  • Collaborated with security team to monitor surveillance cameras and maintain overall safety in the parking facility.
  • Issued parking citations to enforce parking regulations.
  • Provided exceptional customer service, addressing inquiries and resolving any parking-related issues.
  • Assisted with parking lot security to deter theft and other criminal activities in parking lots.
  • Contributed to increased revenue by accurately collecting parking fees and managing transactions.
  • Collected parking fees from customers in compliance with parking regulations to discourage illegal parking.
  • Boosted customer loyalty through friendly interactions, consistently delivering a positive experience for all patrons.
  • Monitored parking lot capacity and implemented measures to prevent overcrowding.
  • Patrolled parking areas regularly to identify security, safety or vehicle concerns.
  • Handled cash, made accurate change and maintained balanced cash drawer.
  • Parked and retrieved vehicles for customers to protect lot access and prevent damage to customers' vehicles.
  • Parked and retrieved cars according to customer needs.

Ride Operator

11 Months
E K Fernandez Show | 07.1996 - 06.1997
  • Operated amusement rides, ensuring safety protocols were followed for all guests.
  • Monitored ride performance and addressed operational issues promptly to maintain efficiency.
  • Conducted regular inspections of equipment, identifying maintenance needs to enhance ride reliability.
  • Implemented improvements in ride operations, increasing guest satisfaction through enhanced experiences.
  • Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
  • Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
  • Enhanced rider experience by enforcing safety procedures and providing clear instructions.
  • Operated variety of amusement park rides and monitored passenger safety and comfort.
  • Maintained a high level of professionalism and enthusiasm throughout long hours and challenging work conditions, fostering positive guest experiences.
  • Provided exceptional customer service, addressing guest concerns and inquiries promptly and professionally.
  • Conducted daily inspections of amusement park rides to verify functionality and safety.
  • Cleaned rides and attractions to reduce spread of germs and bacteria.
  • Monitored passengers and ride operations and enforced safety regulations.
  • Followed posted height and age restrictions and denied access to attraction for guests under minimum requirements.
  • Demonstrated excellent multitasking abilities while operating multiple rides within assigned areas during busy park hours.
  • Streamlined the loading process by directing riders effectively onto their designated seats or platforms swiftly but safely.
  • Latched safety gate after guests entered and exited to avoid unauthorized access to attraction area.
  • Ensured timely documentation of incidents or accidents that occurred within the assigned area for review by management staff.
  • Contributed to increased park attendance through consistently positive guest interactions and memorable ride experiences.
  • Developed ride cleanliness protocol, maintaining impeccable ride presentation and hygiene standards.
  • Monitored guests and enforced rules, maintaining safety for visitors and staff.
  • Assisted customers in entering and exiting rides, providing balance support and general directions.
  • Issued tickets to customers and collected payment and fees for desired services.

Cashier

11 Months
McDonald's Restaurant | 03.1995 - 02.1996
  • Processed transactions accurately and efficiently in high-volume environment.
  • Maintained cleanliness and organization of front counter and dining areas.
  • Provided exceptional customer service, resolving inquiries and concerns promptly.
  • Managed cash drawer, ensuring balanced transactions throughout shifts.
  • Collaborated with team members to enhance workflow during peak hours.
  • Implemented promotional upselling techniques, increasing average transaction value consistently.
  • Monitored inventory levels of supplies at cashier stations for timely replenishment.
  • Greeted customers entering store and responded promptly to customer needs.
  • Welcomed customers and helped determine their needs.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
  • Built relationships with customers to encourage repeat business.
  • Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
  • Helped customers complete purchases, locate items, and join reward programs.
  • Assisted customers with returns, refunds and resolving transaction issues.
  • Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
  • Resolved customer complaints professionally, leading to improved customer relations and loyalty.
  • Handled multiple payment methods securely, minimizing discrepancies and potential losses.
  • Enhanced customer satisfaction by providing efficient and accurate cash transactions.
  • Contributed to store success by maintaining high standards of cleanliness throughout the facility.
  • Provided backup support for other departments when needed, showcasing versatility within the retail environment.
  • Managed inventory levels effectively, reducing stock shortages and minimizing wastage.
  • Strengthened team morale and cooperation by assisting coworkers during peak hours.
  • Facilitated positive shopping experience, greeted customers warmly upon entry.
  • Maintained up-to-date knowledge of store policies and procedures, ensuring compliance in all transactions.
  • Maintained current knowledge of store promotions and highlighted sales to customers.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.
  • Responded promptly to requests for assistance, spills and customer inquiries.

Summer Fun Helper

2 Months
Hawaiian Youth Program | 06.1994 - 08.1994
  • Assisted in organizing and executing youth programs, enhancing participant engagement and satisfaction.
  • Supported program logistics by preparing materials and coordinating activities for diverse groups.
  • Facilitated communication between staff and participants, ensuring clear understanding of program expectations.
  • Fostered a positive environment by mentoring younger participants in team-building activities.
  • Implemented safety protocols during events, contributing to a secure environment for all attendees.
  • Collaborated with team members to streamline event processes, improving overall efficiency of program delivery.
  • Performed manual labor and random jobs to help teams accomplish goals.
  • Followed supervisor instructions to complete tasks on time.
  • Cleaned and straightened work areas to maximize productivity and safety.
  • Maintained a clean and organized workspace, reducing accidents and increasing overall productivity.
  • Managed waste disposal efficiently to maintain a clean job site that adhered to safety regulations.
  • Formulate and execute active agendas including team sports, arts and craft, and environmental enrichment projects.
  • Enforced strict safety rules and maintained full accountability during off-site field trips.

Cashier

2 Months
Bishop Museum Shop Pacifica | 06.1993 - 08.1993
  • Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
  • Stocked, tagged and displayed merchandise as required.
  • Answered questions about store policies and addressed customer concerns.
  • Welcomed and assist global visitors at shop Pacifica. Delivering excellent customer service aligned with the Museum’s educational and cultural mission.
  • Managed point of sales operations in cash, and credit card environment, accurately processing transactions, applying discounts and resolving payment discrepancies.
  • Providing detailed information to guests regarding Hawaiian cultural items, local artisans goods, and Bishop Museum press publication to enhance their visit.
  • Maintained visual merchandising standards by tracking stock levels, organizing displays and replenishing inventory daily.
  • Reconciled cash drawer at start and end of each shift, accounting for errors, and resolving discrepancies.
  • Processed refunds and exchanges in accordance with company policy.
  • Operated cash register to record transactions accurately and efficiently.
  • Performed cash, card, and check transactions to complete customer purchases.

Education

High School Diploma

Farmington High School | Honolulu, HI

-Home Row Proficiency: Memorizing the ASDF and JKL, finger placements without looking down.

-Touch Typing: Developing speed and accuracy through repetitive drills

-WPM (word per minute): Testing speed via timed 1-minute, 3 minute, or 5 minute typing test, subtracting points for typo.

-Early word processing: Learning basic software functions like holding text, changing fonts and using early spell-checkers.

-Ten-key calculator classes

Home Row Positioning

Touch-typing mastery: Build muscle memory so you can enter numbers without looking down at the pad.

-

Skills

Friendly
positive attitude
Teamwork and collaboration
Customer service
Problem-solving
Attention to detail
Flexible and adaptable
Dependable and responsible
Multitasking
Critical thinking
Organizational skills
Active listening
Organization and time management
Decision-making
Problem resolution
Verbal communication

Timeline

General Labor 1

Hawaii Public Housing Authority
09.2016 - CurrentRead More

Delivery Driver

Aloha Tofu
08.2015 - 08.2016Read More

Landscaper

Honolulu Country Club
03.2005 - 07.2015Read More

Landscaper

Pro Lawn And Landscape
01.2003 - 02.2004Read More

Saimin Chef

DFS I Love Country Cafe
02.2002 - 09.2002Read More

Retail Merchandising & Reset Specialist

Big- Kmart
05.1998 - 11.1998Read More

Parking Attendant

Diamond Parking
01.1997 - 02.1998Read More

Ride Operator

E K Fernandez Show
07.1996 - 06.1997Read More

Cashier

McDonald's Restaurant
03.1995 - 02.1996Read More

Summer Fun Helper

Hawaiian Youth Program
06.1994 - 08.1994Read More

Cashier

Bishop Museum Shop Pacifica
06.1993 - 08.1993Read More

Farmington High School

High School Diploma
Read More
Joshua Chaves