Joshua Chewning
Orlando,FL
Summary
Results-driven Business Insurance Specialist with over six years of experience at State Farm Insurance, specializing in client relationship management and needs-based sales strategies. Demonstrated proficiency in Salesforce CRM and advanced data analysis to foster client trust, and enhance retention. Skilled in recruiting and leading high-performing teams to achieve strategic objectives in competitive environments. Passionate about leveraging innovative marketing techniques and digital tools to drive business growth and deliver exceptional customer experiences.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Business Insurance Specialist
STATE FARM INSURANCE AGENTS OFFICE
Orlando, USA
04.2019 - Current
- 6 years of experience in creating client relationships and needs based selling.
- 5 years of recruiting and hiring.
- Office Manager position for 5 years keeping goals and team members aligned and on target.
Insurance Agent
Northstar Insurance Advisors
Wentzville, USA
01.2019 - 04.2019
- Use proper sales techniques to assist customers in finding a product for their needs and using effective communication skills to gain some information in a friendly and productive manner.
Insurance Agent
Bankers Life
Chesterfield, USA
04.2018 - 01.2019
- Use communication and people skills to obtain knowledge of clients needs and recommend products that fit both their needs and budget.
- Using what was obtained while studying and obtaining a license to sell both Health and Life Insurance, to the best of my abilities.
- Always striving to meet clients time slots, needs, interests, and their trust.
- The goal is to always educate the client and leave on a notion that they have someone they can rely on in the insurance industry.
Graphic Designer & Vinyl installer
Katalyst Sign and Grafix
Manhattan, USA
01.2015 - 04.2018
- Create and design various graphics by combining art and technology to communicate ideas through images and text.
- Extensive use of large format digital printers, plotters, and laminators.
- Communicates with customers to determine scope of a project from proofing till final product.
- Advises clients on strategies to reach their goals with proper messaging.
- Presents the design to client and incorporates recommended changes if necessary into the final design.
- Reviews designs for errors before printing.
- Create images that identify with a client, product or a message.
- Always researching innovative technics and updates in the latest software and computer technologies to remain competitive.
Grounds Crew
Department of Defense
Fort Riley, USA
05.2012 - 08.2014
- Worked on the golf course as part of the maintenance team.
- Used various tractors to cut grass and maintain greens.
- Maintained equipment and used specific chemicals to maintain the course.
- Repaired, added and replaced irrigation and various lines above and below ground.
- Worked structure planning and construction with hands on building and designing.
Designer & Illustrator
Chapman High School
Chapman, USA
08.2011 - 05.2013
- Classroom course designed to teach students internal designs and conduct small scale projects for school and external customers.
- Learning included understanding customer needs, wants, and desires and transforming them into design or images to meet the consumer's goals.
- Used timed management by efficient use of computer skills to complete jobs on time.
- Supervised fellow students to ensure work was professional and done to teacher's expectations.
Education
Bachelor's - Business
Kansas State University
Manhattan, KS05.2025
High school diploma -
Chapman High School
Chapman, KS05-2013
Skills
- Insurance Sales (Life & Health)
- Marketing Strategy & Lead Generation
- Account Management & Client Relationship Management
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and Google Workspace
- Effective Communication & Leadership
- Recruiting & Human Resources Management
- Salesforce CRM Expertise
- Negotiation & Problem-Solving Skills
- Social Media Management & Email Marketing
- Graphic Design (Adobe Photoshop, Adobe Illustrator, InDesign)
- Video Editing (Adobe Premiere Pro, Adobe After Effects, DaVinci Resolve)
- Vinyl & Sign Graphics & Installation (Vinyl, Wall Graphics, Vehicle Graphics)
- AutoCAD & Revit for Design Projects
- Customer Service & Client Retention Strategies
- Sales Techniques (Upselling, Cross-Selling, Cold Calling)
- Data Analysis & Reporting (including AI Tools)
- Documentation & Record Keeping
- Business Planning & Strategy Development
- Digital Marketing (SEO/SEM)
- Project Coordination & Time Management
- Conflict Resolution & Mediation
- Financial Analysis & Budgeting
- Customer Experience (CX) Strategy
- Agile Methodologies & Scrum
- Technical Writing & Documentation
- Training & Development
- Networking & Relationship Management
- Data Visualization (using tools like Tableau or Power BI)
- Compliance & Regulatory Knowledge
- Inventory Management
- Public Speaking & Presentation Skills
- Adaptability & Flexibility in Fast-Paced Environments
- Artificial Intelligence (AI) Applications
- AI-Driven Marketing Techniques
Certification
- Property & Casualty License, 04/01/19, Present
- Life and Health Insurance, 08/01/18, Present
- Insurance Producer License
- Graphic Design & Installation
- Programming and Coding
- Fundamentals of Digital Marketing
Personal Information
- Willing To Relocate: Anywhere
- Authorized To Work: US for any employer
- Title: Insurance Representative
Accomplishments
- Leadership Excellence Award
- President's Club
- Team Member Hall of Fame
- Sales Impact Award
- Manager of the Year Award
Affiliations
Personal Life Activities: Golf, bowling, basketball, , pickleball, gym
References
References available upon request.
Timeline
Business Insurance Specialist
STATE FARM INSURANCE AGENTS OFFICE
04.2019 - Current
Insurance Agent
Northstar Insurance Advisors
01.2019 - 04.2019
Insurance Agent
Bankers Life
04.2018 - 01.2019
Graphic Designer & Vinyl installer
Katalyst Sign and Grafix
01.2015 - 04.2018
Grounds Crew
Department of Defense
05.2012 - 08.2014
Designer & Illustrator
Chapman High School
08.2011 - 05.2013
Bachelor's - Business
Kansas State University
High school diploma -
Chapman High School
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