Summary
Overview
Work History
Education
Skills
Websites
Coursework
Accomplishments
Certification
Projects
Languages
Extracurricular Activities
Additional Skills Interests
Skills
Timeline
Generic

Joshua Chisanga

Oxford

Summary

Dynamic professional with a proven track record at Miami University Recreational Center, excelling in customer service and data management. Skilled in performance tracking and team collaboration, I effectively reduced wait times and enhanced operational efficiency, ensuring a seamless experience for patrons while maintaining data integrity.

Overview

5
5
years of professional experience
1
1
Certification

Work History

Proshop Receptionist

Miami University Recreational Center
06.2024 - Current
  • Delivered high-quality customer service to over 100 patrons daily in a dynamic campus recreational environment.
  • Managed equipment rentals and returns efficiently, reducing wait times and improving check-in/check-out workflows.
  • Maintained membership records and verified facility access, ensuring security and adherence to university policies.
  • Supported daily operations by coordinating schedules, monitoring facility usage, and assisting with inventory organization.
  • Collaborated with a team of staff to resolve customer issues promptly, achieving positive feedback and repeat visits.

Computer Data Entry Operator

Handyman's Ltd
01.2023 - 06.2023
  • Processed large data sets with 100% accuracy, ensuring data integrity
  • Scanned and digitized documents for secure record-keeping

Assistant Sales Manager

Mukadi General Dealers Ltd
11.2020 - 10.2022
  • Managed customer transactions and assisted in sales analytics and reporting
  • Collaborated with leadership to optimize client relationship management

Education

Bachelor of Science - Computer and Information Science, Sports Management

Miami University
Oxford, OH
04.2027

Skills

  • Data analysis
  • Database management
  • Customer service
  • Project management
  • Team collaboration
  • Performance tracking

Coursework

  • Object-Oriented Programming (CSE 271)
  • Data Structures
  • Computer Systems
  • Cybersecurity

Accomplishments

  • Collaborated with a team of 3–5 peers in the development of multiple Python-based projects, including a Polish Notation Calculator, data visualization tools using matplotlib, and file-based customer management systems, demonstrating strong problem-solving and coding skills.

Certification

I am a CPR trained and I have a certification in bussiness studies

Projects

Object-Oriented Shape Management System (CSE 271 Project), Designed a Java-based system demonstrating inheritance, abstraction, and polymorphism, Implemented interfaces, abstract classes, and concrete classes for shape calculations Polish Notation Calculator (CSE 174 Project), Developed a Python-based calculator to evaluate mathematical expressions in Polish notation, Integrated file reading, recursion, and exception handling Grade Calculator (CSE 174 Lab 5), Created a Python program to read and process student grades from a file, calculate averages, and assign letter grades, Applied file I/O operations, loops, and modular programming Customer Management System (CSE 174 Lab 12), Developed a database-driven application for managing customer records using Python and MySQL, Implemented binary search and data visualization using Matplotlib

Languages

5

Extracurricular Activities

I play Intrumural club Soccer

Additional Skills Interests

English (Fluent), French (Basic), CPR Certified, Competitive soccer player (Intramural Soccer at Miami University)

Skills

  • Java

Timeline

Proshop Receptionist

Miami University Recreational Center
06.2024 - Current

Computer Data Entry Operator

Handyman's Ltd
01.2023 - 06.2023

Assistant Sales Manager

Mukadi General Dealers Ltd
11.2020 - 10.2022

Bachelor of Science - Computer and Information Science, Sports Management

Miami University
Joshua Chisanga
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