Summary
Overview
Work History
Education
Skills
Certification
Awards
Affiliations
ADDITIONAL USMC EXPERIENCE
Timeline
Generic

Joshua Chitwood. MBA

Dallas

Summary

Highly analytical and collaborative business professional who takes ownership of operational excellence through being a quick learner, change agent, mentor, and problem-solver to identify gaps and lead teams. Expertise in fostering a positive culture and climate, emphasizing people-centric management to hit ambitious goals. Achieved a100% promotion rate for eligible personnel, with employees excelling academically and professionally. Excels in prioritizing multiple teams in demanding environments, exhibiting flexibility to meet deadlines. A lifetime learner dedicated to creating solutions, building positive relationships, and exceeding business objectives.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Manager, Process Management

Capital One
08.2024 - Current
  • Designed, implemented, and successfully completed the initiative to transition all od DTD to EvNav.
  • Led collaboration with tech and data teams to propose a strategy for automating all DTD metrics on the business scorecard. Presented a comprehensive plan outlining timeline, resources, and execution strategy.
  • Demonstrated strong project management skills by aligning cross-functional teams, optimizing data workflows, and ensuring seamless adoption of new processes

Senior Leadership Development & People Operations Manager

UNITED STATES MARINE CORPS
01.2020 - Current
  • Hand-selected to start a new Defensive Cyber Operations Company, managing the full project lifecycle and budgets up to $4M
  • Planned and coordinated with executives, stakeholders, and industry experts to request and receive all equipment and infrastructure
  • Demonstrated innovative talent sourcing strategies by identifying and recruiting individuals with inherent cyber skills, addressing the industry's lack of formal educational pathways
  • Collaborated extensively with program offices and contractors to successfully implement a Vault, Defense Suite, and SIPR-capable room; empowering personnel to effectively address current, real-world objectives
  • Shifted the company from scratch to fully operational capacity (30-personnel) two years ahead of the projected timeline by collaborating with local recruiters and sourcing top cyber talent from prestigious institutions such as MIT and Harvard
  • Attained a100% promotion rate; three out of4 employees were promoted to next rank
  • Streamlined the lengthy onboarding process by rewriting the school manual and increasing training slots from1 to15 annually
  • Reduced the Top Secret Clearance process from one year to three months by collaborating with the DCI agency and Headquarters Marine Corps, ensuring timely email communication and action on clearance packages
  • Enhanced the efficiency of the TSSTI process, positioning the team for top-tier access to high-demand cyber roles alongside active-duty cyber professionals
  • Vital in the interview process and selection of personnel to enter the Cyber Field, while mentoring and establishing the leadership the company has today
  • Achieved victory twice as the top performer in cyber competitions in addition to leading a four-member team to secure both first and second places in a highly competitive field of70 teams, outperforming rivals with years of combined experience
  • Partnered with the program and supply office and owned the stakeholder engagement and Product Sales communications to ensure a new application came in at32% lower costs
  • Operated an eight-person team, responsible for establishing and training a newly formed unit
  • Successfully fulfilled the duties of Captain for two years without formal guidance, demonstrating adaptability in navigating uncharted territory

Sr. Leadership Dev & People Operations; Organizational Change & Talent Management Focus

UNITED STATES MARINE CORPS
01.2017 - 01.2020
  • Excelled in a multifaceted role encompassing oversight of unit morale, discipline, and serving as the senior enlisted advisor to the commander for adjudication, punishments, and promotions
  • Demonstrated versatile skills ranging from infantry tactics to operational leadership, ensuring effective management across diverse responsibilities and domains
  • Aligned with senior leaders; structured and led200+ team members in nine months, contributing to the achievement of the company’s mission and vision as part of a2000-person organization
  • Actively coordinated and supervised organizational needs to ensure project success, demonstrating proactive engagement and exceptional leadership
  • Strategically orchestrated formal training initiatives, delivering over500 hours of classroom instruction as part of a certification program, yielding an impressive95% completion rate and sustained retention
  • Secured, nurtured, and retained50 pivotal personnel to navigate through periods of transition and challenge
  • Directed a team of10 reports responsible for Secret Information and Systems, spearheading all facets of their professional development, including semi-annual reviews, evaluations, educational pursuits, and career counseling

Senior Operations & Personnel Manager

UNITED STATES MARINE CORPS
01.2012 - 01.2017
  • Promoted into a highly visible leadership position driving personal and professional growth initiatives while ensuring adherence to organizational directives and policies
  • Cultivated a supportive organizational environment and reinforced institutional values
  • Oversaw the accuracy of employee performance assessments and managed administrative functions, including internal and external communications, promotion documentation, and classified information reporting
  • Conducted investigations and non-judicial punishment and counseled staff on legal and disciplinary matters
  • Dual role as the Training Manager & Supervisor (2015-2017); ensured headquarters operated within standards of the Inspection Program across eight functional areas and for2,200 matrixed Marines & Sailors
  • Supervised training sections for five units
  • Conducted a turnover of company leadership duties for a department of60 personnel at headquarters, coordinating all leadership development activities and classes over a six-month period
  • Confirmed timely and accurate reporting of all annual and fiscal training requirements
  • Established a Leadership Development Program, leading to a policy that enhanced the organizations’ ability to complete projects, maintain industry standards, and evaluate personnel effectively and without bias
  • Championed the development of five staff Sergeants under supervision, fostering a decentralized approach to operations
  • Advocated individual growth initiatives while cultivating a collaborative and empowered organizational culture, ensuring alignment with strategic objectives
  • Global presence; traveled to Republic of Georgia; immersed in customs, culture & language showcasing adaptability in diverse environments
  • Acquired proficiency in Soviet-style systems, essential for providing advice and guidance, despite initial uncertainty
  • Supervised the planning and execution of a bilateral training exercise in the Kingdom of Saudi Arabia and an exercise in the Sultanate of Jordan
  • Point of Contact for negotiating deals and coordinating with different Project Managers to create agreements for tents, bathrooms, heating, and generators to house235 Marines for7 days ashore
  • Exercised rigorous oversight for discipline for230 staff members during extensive at-sea exercises conducted worldwide
  • Tapped on to serve as Senior Advisor, overseeing500+ personnel during an organizational exercise
  • Guided nine internal projects with an emphasis on core values and occupational specialty proficiency
  • Directed the graduation of over4,200 personnel upon completion of60 classroom hours,720 hours of field and hands-on training, and8 oral and written exams, with a focus on problem-solving, leadership, ethics, and team building
  • Integral in the comprehensive review and rewrite of doctrinal publications that are still used today

Education

Master of Business Administration - undefined

University of Maryland
01.2024

Bachelor of Arts - Organizational Management

University of Arizona
01.2012

Skills

  • Leadership Development
  • People Leader
  • Active Secret Security Clearance
  • Resource & Infrastructure Management
  • Agile Methodologies
  • Project Timelines
  • Operational Excellence
  • Process Improvement
  • Budgets & Cost Control

Certification

  • Lean Six Sigma Yellow Belt Certification – United State Marine Corps (2016)
  • PMP – PMI Institute (projected Summer2024)

Awards

Courses: Senior & Advanced Leadership | Senior Joint Professional Military Education | Security Unit Leader Training, Accolades: Academic Honor graduate at Infantry unit Leaders Course, U.S. Marine Corps. (2014), Instructor – United States Marine Corps. (2007 –2012), Academic Honor Graduate at Formal Instructor Platform Speaker Course (2008), Distinguished medal with valor for acts of heroism in combat recipient (2007)

Affiliations

  • Board President - Monadnock Community Early Learning Center (2023 – Present)
  • Account Manager - Toys for Tots Foundation, Marine (2020 – Present)

ADDITIONAL USMC EXPERIENCE

  • Company First Sergeant
  • First Sergeant
  • Logistical & Personnel Manager
  • Platoon Commander

Timeline

Manager, Process Management

Capital One
08.2024 - Current

Senior Leadership Development & People Operations Manager

UNITED STATES MARINE CORPS
01.2020 - Current

Sr. Leadership Dev & People Operations; Organizational Change & Talent Management Focus

UNITED STATES MARINE CORPS
01.2017 - 01.2020

Senior Operations & Personnel Manager

UNITED STATES MARINE CORPS
01.2012 - 01.2017

Master of Business Administration - undefined

University of Maryland

Bachelor of Arts - Organizational Management

University of Arizona

Similar Profiles

CREATE PROFILE
Joshua Chitwood. MBA