Joshua Clephas
Austin,TX
Summary
Goal oriented up and coming Tech looking to collaborate with a forward
vision mindset team. Analytical professional with technical knowledge and critical thinking skills to thrive in data-driven environments. Tackles challenges with positivity and drive to overcome. Works great alone or with others and consistently exceeds expectations.
Overview
2
2
years of professional experience
1
1
Certification
Work History
T1-Technical Specialist
NGP ROBO LLC
Austin, TX
06.2022 - Current
- Two years experience working with Active directory for both on premise DCs, Microsoft Entra for Azure cloud services , as well as managing hybrid solutions.
- Fluent in M365 as well as Intermedia for unified communications , business email, Voip, web/video content sharing identity and security services.
- Worked with ISP's and teams to regularly Install network devices such Switches, Firewalls, Battery backups, Routers, Modems, Cloud controllers, Wireless network systems , NVR's and Cameras for residential, commercial and enterprise operations.
- Prewire for luxury residential, commercial and enterprise operations including mounting racks installing patch panels , terminating Cat 5e and Cat 6 ethernet. Complete trim outs including data and audio drops on new construction and existing buildings.
- Worked with our team to deploy Conference room AV systems. Logitech cameras , Nuc and Crestron mini PCs, Click Share, Apple TV
- Developed and implemented specialized procedures for customer service operations and documentation protocols.
Education
Associate of Applied Science -
Los Angeles Valley College
Van Nuys, CA03-2008
Skills
- Expert Problem Solving
- Advanced Communication
- Maintenance and repair
- Customer Relations
- Root Cause Analysis
- Adaptability
- Teamwork and Collaboration
- Professionalism
- Reliability
- Resource Allocation
- Quality Assurance
Certification
MS 900 Microsoft fundamentals
AZ 900 Azure Fundamentals
SC 900 Security and compliance fundamentals
Comp Tia IT fundamentals
Accomplishments
- 2018-2022 Ironman All world athelete
Affiliations
- Competitive runner, Swimmer and cyclist, Ironman, Half Ironman, Marathon, Aquabike
Timeline
T1-Technical Specialist
NGP ROBO LLC
06.2022 - Current
Associate of Applied Science -
Los Angeles Valley College
MS 900 Microsoft fundamentals
AZ 900 Azure Fundamentals
SC 900 Security and compliance fundamentals
Comp Tia IT fundamentals
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