Summary
Work History
Education
Skills
Timeline
Certification
Work Availability
Overview
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Joshua Coleman

Albany,Ga

Summary

. Proactive assistant manager and analytical problem-solver with talents for team building, leading and motivating, as well as excellent customer relations aptitude and relationship building. While also Assisting senior managers and frontline Leaders with accomplishing demanding targets by encouraging staff and coordinating resources. Methodical and well-organized in optimizing coverage to meet operational demands. Proficient in using independent decision-making skills and sound judgment to positively impact company success. Dedicated to applying training, monitoring and morale-building abilities to enhance employee engagement and boost performance. Proactive manager with demonstrated leadership abilities, strategic planning expertise and problem-solving acumen.

Work History

Out Bounds Assistant Manager (supervisor)

WebstaurantStore
11.2024 - Current
  • As the out-bounds Assistant Manager I am responsible for overseeing and communicating with the outbound material handlers & Team Leads. In this role I am challenged to develop new tools and resources that increase productivity and support the growth of the business. This position maintains extensive knowledge of the various procedures and operations protocols while developing and implementing improvements that increase efficiency and customer satisfaction. As the Assistant Manager im responsible for ensuring that all new employees receive proper training in relevant areas and maintaining a high level of proficiency among current employees. I supervise day to day operations regarding the movement process, and output of the shift to ensure increased quality, inventory accuracy and service. I Supervise up to 30+ employees to achieve high performance standards while coaching, training and developing employees in industry best practices. Monitoring daily, weekly, and monthly metrics for assigned associates, and disperse annual & semi annual reviews while identifying and resolving operating issues as needed. I View and edit timesheets , and also include oversight of corrective actions and progressive discipline process.

1st Shift Receiving Team Lead

Webstaurant, Ga
04.2023 - 11.2024
  • Responsible for overseeing performance of 20 associates while maintaining high levels of emotional intelligence, managing day-to-day operations on docks such as signing bill of landings, receiving trucks, while also communicating with vendors via email and truck drivers.
  • Analyzing data to prepare reports and identify process improvements while also logging metric data on microsoft spreadsheets in order to conduct associates annual & biannual reviews
  • Operating handheld scanners to quickly track movements between trucks, storage and sales floor.
  • Can identify and correct issues with items while addressing them with appropriate channels
  • Maintain professional, organized, and safe environment for employees and patrons.

Returns Coordinator

WebstaurantStore
08.2022 - 04.2023
  • The Reverse Logistics Coordinator is responsible for all aspects of processing returned products to the Distribution Centers through the current and future returns portal while processing 40 Returns per day
  • Evaluated all products returns on any given RA to confirm policy compliance, identify item resolution, communicate any unknown returns to the Reverse Logistics Customer Representatives, maintain clarity on next steps for any pending RA
  • The Reverse Logistics Coordinator coordinator Is the main Point of Contact for all RA processing related tasks and questions.

Inventory Control Specialist

Webstaurant
02.2022 - 08.2022
  • Managed items in overstock bin locations to ensure that overstock items are accurately accounted for
  • Investigate discrepancies found during cycle counts and adjust inventory in Company systems when issues are resolved
  • Completed periodic tasks including internal transfers, coordinate serial numbers, and generate various reports
  • Completed daily cycle counts to maintain accuracy
  • Completed stock inventories to identify and address issues negatively impacting controls.

Material Handler

Webstaurant
06.2020 - 02.2022
  • Ensure that all orders are stocked properly in a timely manner with strong attention to detail
  • Safely operated and maintained warehouse equipment to carry out job duties; adhere to all safety training and Company policies
  • Report any forklift issues to the team lead or manager promptly to ensure they are properly resolved
  • Used hand-held scanners and physical logs to accurately track items.
  • Maintained inventory by identifying, labeling and placing materials and supplies in stock.

Education

Bachelor Of Health And Human Performance -

Albany State University
12.2018

Skills

  • Data entry
  • Employee Performance Evaluations
  • Record Keeping
  • Video editing
  • Emotional Intelligence
  • Team leadership and direction
  • Staff Development
  • Safety Monitoring
  • Verbal and written communication
  • Timesheet viewing/editing
  • Warehouse operations
  • Skilled in Mac IOS/Microsoft

Timeline

Out Bounds Assistant Manager (supervisor)

WebstaurantStore
11.2024 - Current

1st Shift Receiving Team Lead

Webstaurant, Ga
04.2023 - 11.2024

Returns Coordinator

WebstaurantStore
08.2022 - 04.2023

Inventory Control Specialist

Webstaurant
02.2022 - 08.2022

Material Handler

Webstaurant
06.2020 - 02.2022

Warehouse forklift operator certified

CPR Certification

Bachelor Of Health And Human Performance -

Albany State University

Certification

Warehouse forklift operator certified

CPR Certification

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Overview

5
5
years of professional experience
1
1
Certificate
Joshua Coleman