Joshua Collier
Buffalo,NY
Summary
Flexible Team member recognized for completing quality work with minimal supervision. Highly organized and friendly individual with one year of experience taking food orders and operating cash registers. Offering exceptional communication and multitasking abilities. Also a versatile Team Member ready to take on any required task and adapt to changing conditions with resourceful and hardworking mindset. Dedicated to business success, eager to learn more about management skills and to advance professionally. Holds quality and teamwork in high esteem.
Overview
1
1
year of professional experience
Work History
Team Member
Tim Hortons
Buffalo, NY
01.2024 - Current
- Operated cash registers to process payments from customers.
- Performed opening and closing duties such as setting up displays, restocking items, and cleaning the sales floor.
- Maintained a clean and organized work area throughout shift.
- Collaborated with team members to maximize productivity and efficiency.
- Managed incoming shipments by verifying accuracy of orders and organizing merchandise accordingly.
- Greeted customers upon entering the store with friendly demeanor.
- Resolved customer issues promptly in a professional manner.
- Participated in training sessions for new employees when needed.
- Monitored expiration dates on food items for freshness assurance.
- Maintained excellent levels of workplace cleanliness around equipment to enhance safety and productivity.
- Worked hard to learn required tasks quickly to maximize performance.
Team Member
McDonald's
Buffalo, NY
10.2023 - 12.2023
- Assisted customers with product selection and ordering process.
- Provided customer service support to ensure satisfaction.
- Identified needs of customers promptly and efficiently.
- Identified areas for improvement, narrowing focus for decision-makers in making necessary changes.
- Displayed strong telephone etiquette, effectively handling difficult calls.
- Created plans to propose solutions to problems related to efficiency, costs or profits.
- Oversaw quality control to identify inconsistencies and malfunctions.
- Set specific goals for projects to measure progress and evaluate end results.
- Implemented strategies to take advantage of new opportunities.
Education
High School Diploma -
Tapestry Charter High School
Buffalo, NYSkills
- Workplace Safety
- Equipment Operation
- Cash Handling
- Cleaning
- Customer Service
- Collaboration and Teamwork
- Order Preparation
- Teamwork and Collaboration
- Following Instructions
- Facility Cleaning
- Quality Inspections
- Organizing Work Stations
Timeline
Team Member
Tim Hortons
01.2024 - Current
Team Member
McDonald's
10.2023 - 12.2023
High School Diploma -
Tapestry Charter High School