Joshua Collins
Xenia,OH
Summary
Proven track record of enhancing customer satisfaction and streamlining operations at Walmart, showcasing a strong work ethic and exceptional customer service skills. Adapted quickly to diverse roles, from Cart Associate to Front End Associate, significantly improving shopping experiences. Demonstrated reliability, effective multitasking, and a commitment to safety and cleanliness, contributing to a positive and efficient shopping environment.
Overview
3
3
years of professional experience
Work History
Cart Associate
Walmart
05.2024 - Current
- Provided exceptional customer service, answering questions and resolving concerns while performing cart associate duties.
- Supported store operations, assisting with bagging groceries and helping customers load their vehicles when needed.
- Contributed to team success through effective communication and coordination with colleagues across departments.
- Collaborated with fellow associates to ensure efficient coverage of cart retrieval duties throughout the day.
- Displayed adaptability by readily taking on additional responsibilities when necessary to support overall store operations.
- Reduced wait times for shoppers by consistently maintaining an adequate supply of carts in designated areas.
- Assisted in inventory management, transporting merchandise between stockroom and sales floor as required.
- Maintained clear walkways and entrances, ensuring safe accessibility for all customers and employees.
- Enhanced store appearance by regularly cleaning and sanitizing shopping carts to maintain a hygienic environment.
- Improved customer satisfaction by efficiently gathering shopping carts and maintaining a clean parking area.
- Demonstrated strong work ethic by completing assigned tasks quickly and effectively during busy periods.
Front End Associate
Walmart
04.2024 - Current
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Helped customers complete purchases, locate items, and join reward programs.
- Welcomed and engaged customers, offering assistance with locating or retrieving merchandise.
- Worked flexible schedule and extra shifts to meet business needs.
- Replaced merchandise stock throughout check-out lines and end-cap displays.
- Answered questions about store policies and addressed customer concerns.
Stockman
Stans One Stop
04.2021 - 03.2024
- Collaborated with sales team to ensure timely delivery of orders, resulting in higher customer satisfaction rates.
- Changed sales floor signs to show current pricing and support product promotions.
- Maintained equipment and ranch structures.
- Consistently lifted materials weighing as much as 50 pounds.
Education
High School Diploma -
Greenview High School
Jamestown, OH05.2024
High School Diploma -
Greene County Career Center
Xenia, OH05.2024
Skills
- Strong Work Ethic
- Reliability and punctuality
- Safety awareness
- Customer Assistance
- Work Ethic and Integrity
- Patience and Empathy
- Sales Support
- Positive Attitude
Computer, sports, games
Whenever I have free time that isn't spent on college I like to use that free time on playing golf or going to the gym. As well as playing video games on my computer and learning more about technology by watching YouTube
Additional Information
I am very well rounded and overall a patient person allowing me to hear anybody that might have a problem out instead of just assuming something and being wrong in the end. I love learning new things and improving on the stuff I already know.
Languages
Spanish
Elementary
Timeline
Cart Associate
Walmart
05.2024 - Current
Front End Associate
Walmart
04.2024 - Current
Stockman
Stans One Stop
04.2021 - 03.2024
High School Diploma -
Greenview High School
High School Diploma -
Greene County Career Center