Joshua Conde
Delray Beach,FL
Summary
Throughout my high school career, I actively participated in the Medical Academy and served as a HOSA (Health Occupations Students of America) Board Member. In this role, I promoted our academy to various schools and shared information about our program. I also advanced to the state level in the first round of competitions. As a Teacher's Assistant for Mrs. Stiepleman, the director of the medical academy, I handled responsibilities such as grading, printing, scanning, and assisting other professors in the program. I also contributed to organizing events and fundraisers. Building on my academy experiences, I secured a position as a Pharmacy Technician at Walgreens Pharmacy, gaining valuable knowledge about medications and a deeper understanding of the medical field. As I pursue my dream career as a Pediatrician in the ER, I aim to effectively apply this knowledge when prescribing medications to patients.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Pharmacy Technician
Walgreens
12.2023 - Current
- Pharmacy Technician: filling prescriptions, translating prescriptions, cashier, drive-through cashier
- Maintained proper drug storage procedures, registries, and records for controlled drugs.
- Communicated with patients to collect information about prescriptions and medical conditions or arrange consultations with pharmacists.
- Entered and processed patients' prescriptions into internal system.
- Calculated dosage, filled prescriptions, and prepared prescription labels with absolute accuracy.
- Counted and labeled prescriptions with correct item and quantity.
- Collected co-payments or full payments from customers.
- Solved customer problems in-person or over telephone by providing assistance with placing orders, navigating systems, and locating items.
- Performed various pharmacy operational activities with strong commitment to accuracy, efficiency, and service quality.
- Answered incoming phone calls and addressed questions from customers and healthcare providers.
Medical Office Clerk
Medical Associates of Delray
06.2023 - 06.2024
- Clerical work, front desk, electronic medical records, confirming appointments
- Received, recorded and filed medical payments by check, cash, and credit card.
- Gathered forms and copied insurance cards to collect patient information for billing and insurance filing.
- Restocked each medical room with adequate supply of medications and supplies in preparation for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Updated patient information and insurance details for accurate electronic medical records.
- Registered patients and completed associated paperwork for accurate records.
- Reconciled daily payments received and prepared deposits for smooth office finances.
- Managed office logistics by scheduling appointments, maintaining files and collecting payments.
- Frequently double-checked patient histories and current information while scheduling follow-ups and other appointments.
- Greeted visitors and initiated triage processes for clients to streamline patient flow.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
Concessions Cashier
Cinemark Theaters
06.2023 - 01.2024
- Cashier, food service, mobile ordering, food runner, and customer service
- Consistently provided friendly service to promote better customer engagement.
- Prepared quality products while maintaining proper food safety practices, portion control, and presentation within service goal times.
- Responded to customer complaints to help resolve issues.
- Maintained clean, organized workspace according to operational standards.
- Immediately informed supervisors when equipment was not functioning properly to promote quick issue resolution.
- Handled cash and processed payments, sorting bills, and maintaining records of transactions.
Sales Associate
Spirit Halloween Store
10.2022 - 11.2023
- Cashier, stock, sales, and customer service.
- Worked effectively in fast-paced environments.
- Versatile professional with strong problem-solving skills and history of adapting to diverse challenges. Applies innovative solutions and technical expertise to deliver exceptional results. Committed to streamlining processes and advancing organizational objectives.
- Demonstrated a high level of initiative and creativity while tackling difficult tasks.
- Organized and detail-oriented with a strong work ethic.
- Skilled at working independently and collaboratively in a team environment.
- Used critical thinking to break down problems, evaluate solutions and make decisions.
- Acted as a team leader in group projects, delegating tasks and providing feedback.
- Gained extensive knowledge in data entry, analysis and reporting.
- Strengthened communication skills through regular interactions with others.
- Worked well in a team setting, providing support and guidance.
- Goal-oriented professional with proven success in applying analytical skills to solve complex problems and overcome challenges. Dedicated to enhancing team performance and driving business success.
- Worked flexible hours across night, weekend, and holiday shifts.
- Adaptable and proficient in learning new concepts quickly and efficiently.
Education
High School Diploma -
05.2024
- Relevant Coursework: Pharmacy & Phlebotomy
- HOSA Board Member
- Certified CCMA
- Certified CPht
- Certified CMA
- Certified CPT
- Certified EKG
- Certified BLS
- Certified in Excel
- Key Club Member
Skills
- Excellent communicator
- Tech Savvy
- Bilingual
- Leadership
- Prescription Management
- Fast Learner
Awards
- Robotic Engineering
- Google Certified
- BLS Certified
- EKG Certified
- CMAA Certified
- CPT Certified
- 2 Published Poems
- 2 Muns Award
Extracurricular Activities
During high school, I represented the Medical Academy by leading visiting physicians on tours of our facilities and conducting Q&A sessions from a student's perspective. I also served as a T.A. for the director of the Medical Academy, Mrs. Stiepleman, where I was responsible for grading, printing, scanning, and aiding other professors. Additionally, I volunteered with Mrs. McKoy to help clean and prepare the lab for her classes, volunteered at West Boca High School's Med Camp during the summer, and at the medical school shop. I also hosted a blood drive during high school. Now, in college, I am part of the Community Council for IRT and am working on preparations for Halloween in our tower. I have also joined the HOSA club and AMSA at FAU, continuing my dedication to both leadership and the medical field. In addition to my academic and extracurricular pursuits, I enjoy playing basketball and volleyball.
Hobbies and Interests
- Drawing
- Creating online gaming material
- Exercise (working out, swimming, biking, boxing, basketball, volleyball)
- Hanging out with friends and family
- Cooking
- Collecting music records
- Playing video games
Certification
- CPhT - Certified Pharmacy Technician
- CMA - Certified Medical Assistant
- CCMA - Certified Clinical Medical Assistant
- CET - EKG Technician
- PT - Phlebotomy Technician
- BLS - Basic Life Support
Working Out, Gaming, Drawing, Swimming, Biking
Working out has been a important part of my life throughout High School, due to my interest in basketball. Throughout the past 2 years in High School I was in Varsity Volleyball, and apart of our basketball team both in school and travel. Gaming was just a part time hobby to just have some time to get my mind relaxed. Swimming and biking are two things I enjoy to be out doors in the forest or swimming laps at the pool in my gym.
Languages
Spanish
Limited Working
Timeline
Pharmacy Technician - Walgreens
12.2023 - Current
Medical Office Clerk - Medical Associates of Delray
06.2023 - 06.2024
Concessions Cashier - Cinemark Theaters
06.2023 - 01.2024
Sales Associate - Spirit Halloween Store
10.2022 - 11.2023
West Boca High School - High School Diploma,