Joshua Conlee
Blue Springs,MS
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
16
16
years of professional experience
Work History
Freight Broker Agent
Hope Transportation
Tupelo , MS
04.2024 - 12.2025
- Coordinated shipments between shippers and carriers to ensure timely delivery.
- Managed load boards to identify and secure freight opportunities.
- Communicated with clients to provide updates on shipment status.
- Negotiated rates and terms with carriers to optimize freight costs.
- Processed paperwork for shipping, including bills of lading and invoices.
- Resolved issues related to freight delays or damage in transit.
- Built relationships with partners to enhance service quality and reliability.
- Utilized transportation management software for tracking and reporting shipments.
- Assisted in resolving customer complaints regarding delivery issues or delays.
- Investigated claims arising from damaged or lost goods during transit process.
- Audited bills of lading for accuracy prior to releasing payment for services rendered.
- Analyzed customer needs and matched them with available freight services.
- Developed relationships with new carriers for better coverage of transportation routes.
- Monitored cargo shipments from pick up to delivery to ensure timely arrival at destination.
- Performed data entry into company's computer system for tracking of shipment information.
- Coordinated logistics activities such as scheduling of equipment, loading and unloading operations.
- Inspected and counted items received and checked against invoices or other documents while recording shortages and rejecting damaged goods.
Mixing Operator/Leadership Member
Cooper Tires and Rubber
Tupelo , MS
07.2020 - 03.2024
- Operated mixing machinery to blend rubber compounds for tire production.
- Monitored ingredient quality and ensured proper mixing techniques were applied.
- Collaborated with team members to maintain a safe and efficient work environment.
- Conducted routine maintenance on mixing equipment to prevent downtime.
- Followed standard operating procedures for material handling and mixing processes.
- Assisted in training new operators on machine operation and safety protocols.
- Recorded batch data accurately to support production tracking and inventory control.
- Adhered to safety regulations while operating heavy machinery in a fast-paced setting.
- Provided technical support to other operators when required.
- Performed daily maintenance on mixers and other equipment.
- Regularly checked temperatures of liquids during the mixing process using thermometers provided.
- Maintained accurate records of all mixing operations.
- Ensured that all ingredients used in the mixes complied with health and safety regulations.
- Ensured that all products were mixed according to established recipes and standards.
- Recorded batch numbers on labels prior to transferring product from mixer to container and hopper for packaging purposes.
- Worked closely with supervisors to ensure timely completion of tasks within given deadlines.
- Kept detailed logs of all batches produced, noting any variations from established recipes or standards.
- Troubleshot problems with mixing processes when they occurred.
- Followed standard operating procedures while performing duties in a safe manner.
- Calibrated scales used for measuring ingredients accurately before beginning a mix.
- Assisted in developing new recipes for products as needed.
- Loaded raw materials into mixers as required by production orders.
- Adjusted mixing parameters in accordance with changing conditions.
- Monitored product quality throughout the mixing process.
- Transferred finished product from mixer to storage containers or hoppers as necessary.
- Prepared machine for production processes by equipping with required tools and parts.
- Verified production orders prior to starting set-up.
- Monitored and observed production line to watch for pile-ups and jams.
- Adhered to packaging instructions such as meeting weight, label requirement and formula integrity targets.
- Reviewed work specifications to determine product and material requirements.
- Completed changeovers and wash downs of equipment, changed screens and assembled socks with no unnecessary delays.
- Cleared jammed materials from equipment to restore functionality.
- Completed manual and machine-assisted filling and packaging of orders.
- Coordinated initiatives to enhance team collaboration and communication strategies.
- Developed and implemented process improvements for production-related tasks.
- Mentored junior staff on best practices and problem-solving techniques.
- Analyzed feedback to refine team strategies and boost overall performance.
- Supported leadership in executing strategic plans aligned with company goals.
- Collaborated with other departments to ensure smooth operations within the organization.
- Monitored daily operations of multiple teams ensuring they are running smoothly according to plan.
- Ensured compliance with relevant laws and regulations regarding employee welfare, health and safety.
- Encouraged open communication between different teams, promoting cross-departmental collaboration.
- Maintained a positive work environment by resolving conflicts among team members in a timely manner.
- Reviewed performance metrics regularly to measure success and identify areas for improvement.
- Developed and implemented successful strategies to increase team productivity.
- Delegated work to staff, setting priorities and goals.
- Provided leadership, insight and mentoring to newly hired employees to supply knowledge of various company programs.
- Completed thorough opening, closing, and shift change functions to maintain operational standards each day.
- Recruited and trained new employees to meet job requirements.
- Held regular one-on-one meetings with employees to review performance and priorities and provide feedback.
- Organized team activities to build camaraderie and foster pleasant workplace culture.
- Implemented quality control measures to uphold company standards.
CNC Router Operator
Ashley Furniture Warehouse
Ecru, MS
01.2014 - 04.2020
- Operated CNC router to cut and shape materials for furniture production.
- Set up and calibrated machines for precise cutting specifications.
- Monitored tool performance and maintained equipment for optimal operation.
- Assisted in training new operators on equipment safety and procedures.
- Conducted quality checks on finished products to ensure standards met.
- Collaborated with team members to improve workflow efficiency in production area.
- Maintained a clean and safe work environment adhering to safety protocols.
- Adjusted machine settings to complete tasks according to specifications.
- Ensured compliance with safety regulations while operating machinery.
- Keep work area clean and organized in order to reduce potential hazards.
- Perform routine maintenance on CNC routers including lubrication, checking fluid levels and replacing worn parts.
- Train new staff members on proper use of CNC routers as needed.
- Read blueprints or diagrams accurately in order to determine necessary operations for each job.
- Ensure safety protocols are followed at all times while operating CNC routers, including wearing proper protective gear such as goggles and gloves.
- Calculate speeds and feeds for various tools used in machining processes.
- Identify potential problems with machines before they occur by regularly inspecting components for wear or damage.
- Make adjustments as needed during machining process in order to achieve desired results.
- Maintain accurate records of all jobs completed, noting any changes made along the way.
- Set up and operate CNC routers to perform a variety of tasks such as cutting, engraving, drilling and milling.
- Select appropriate tooling based on material type and design requirements.
- Load appropriate material into machine bed or hopper prior to beginning machining process.
- Monitor the progress of jobs using computer software programs to ensure accuracy in production.
- Communicate effectively with other team members regarding production schedules and deadlines.
- Adjust router settings to accommodate different materials and thicknesses as required for each job.
- Troubleshoot issues that arise during the operation of CNC routers to minimize downtime and maximize efficiency.
- Followed safety practices when loading and unloading parts on machinery.
- Installed correct tooling according to machine set-up sheets.
- Helped engineers and supervisors improve parts, methods and fixturing by offering feedback from machine runs.
- Inspect finished products for quality assurance purposes according to specified requirements.
- Monitored machine operation at control panel and adjusted settings to create desired pieces.
- Followed templates to produce consistent work and avoid errors.
- Edited speeds and feeds in CNC program for different production runs.
- Input commands from servers to CNC modules to set plans.
- Controlled machine operations to complete precise, high-quality work.
- Stopped machine operation to change tooling, setup, or workpiece placement according to required machining sequences.
- Kept parts within close tolerances of design standards to maintain optimal quality.
- Changed out aging tools, fixtures and offsets.
- Followed optimum cleaning procedures to keep machines, tooling and parts free of build-up and avoid excess wear.
- Read programming instructions and product blueprints to determine sequences and dimensional requirements.
- Completed accurate calculations of machine speed, feed ratios and cut parameters.
- Performed routine maintenance on machines and monitored usage to reduce parts breakdown.
- Verified proper cooling and lubrication of workpieces during machine operation.
- Provided expert coaching and training for new team members.
Night Auditor
Hampton Inn By Hilton
New Albany , MS
01.2012 - 01.2014
- Managed front desk operations during night shifts at a leading hotel chain.
- Processed guest check-ins and check-outs efficiently and accurately.
- Maintained financial records and prepared nightly audit reports for management review.
- Resolved guest inquiries and complaints to ensure high satisfaction levels.
- Monitored security systems and performed regular safety checks throughout the property.
- Assisted in training new staff on hotel policies and procedures during night shifts.
- Implemented inventory control measures for supplies used during nighttime operations.
- Handled night audit paperwork, verification of daily room occupancy and hotel revenue reviews.
- Audited and balanced cash and credit transactions daily and reset register for next day's operations.
- Checked auditing discrepancies by reconciling cash drop and credit card transactions.
- Resolved customer issues quickly while maintaining a high level of professionalism.
- Processed guest check-outs, including payment processing and providing receipts.
- Performed nightly audits of all cashiering staff by verifying accuracy of shift paperwork and balancing accounts.
- Greeted arriving guests and checked them in to their rooms.
- Completed end-of-day reconciliations of cash drawers and credit card transactions.
- Responded to customer inquiries regarding hotel services, reservations, directions.
- Verified that all charges posted were accurate prior to submitting final bills to guests.
- Monitored hotel occupancy, rate availability, and special requests or needs of guests.
- Received payments from customers via cash or credit cards.
- Ran end-of-day computer functions and closed out reports, submitting details to professionals for review.
- Prepared detailed audit reports at the end of each shift.
- Documented wake-up requests and set up automatic calls in system.
- Managed late check-ins and provided information on hotel amenities, including dining establishments, spa hours and room service.
- Performed routine maintenance tasks around the lobby area such as cleaning up spills or debris after hours.
- Assisted guests in locating amenities such as casino, gift shop, restaurants, fitness center, pool, and spa.
- Reported any discrepancies immediately upon discovering them.
- Reviewed previous day's sales figures against current day's sales report before submitting it to management team.
- Ensured that all front desk personnel followed established procedures for guest check-in and check-out policies.
- Conducted security checks throughout the night to ensure safety of hotel premises and guests' belongings.
- Applied mathematical skills to calculate totals, check figures, and correct problems with physical and digital files.
- Coordinated with guest services and concierge team to meet guest needs.
- Performed balance procedures for hotel accounts and resolved discrepancies.
- Assessed checklist on daily basis and planned shift accordingly.
- Attended mandatory meetings for hotel staff and brought issues to attention of upper management.
- Maintained well-stocked and presentable complementary food and beverage station.
- Assisted with the preparation of daily bank deposits for all departments within the hotel.
- Recorded guest comments or complaints, escalating to management for immediate resolution.
- Kept records of room availability and guest accounts, manually or using computers.
- Input and confirmed reservations for guests.
- Verified customer credit to establish payment method for accommodations.
- Transmitted and received messages using telephones or telephone switchboards.
- Prepared basic food service by setting up continental breakfast or coffee and tea supplies.
- Posted incidental charges to ledgers, manually or by using computers.
- Contacted housekeeping or maintenance staff to report room or building issues.
- Arranged tours, taxis or restaurant reservations for customers.
- Deposited guest valuables in hotel safes or safe-deposit boxes.
Overnight Stocker
Walmart
Fulton/Pontotoc, MS
06.2010 - 11.2011
- Stocked shelves with merchandise to maintain product availability and organization.
- Monitored product expiration dates and rotated stock to minimize waste.
- Maintained clean and orderly work areas to support safety standards.
- Collaborated with team members to efficiently complete overnight stocking tasks.
- Operated equipment, such as pallet jacks, for safe material handling.
- Followed company policies for safety protocols during stocking operations.
- Organized shelves, racks and bins to ensure product availability.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
- Received and stocked merchandise in a timely manner.
- Picked up boxes and related trash from sales floor.
- Checked shelves in department to determine replenishment needs.
- Stocked pallets throughout shift to keep warehouse clean, maintained and organized.
- Assisted customers with locating items, retrieving merchandise from stockroom shelves and providing information on products.
- Followed instructions to properly arrange merchandise items.
- Maintained cleanliness of work area by sweeping, dusting and disposing of trash.
- Assessed floor displays to restock merchandise.
- Restocked shelves according to plan-o-grams set up by management team.
- Provided excellent customer service when assisting customers in finding desired items or answering questions about products or services offered.
- Reset merchandise throughout assigned section to give shelves and racks professional appeal.
- Adhered strictly to safety regulations while handling heavy equipment such as forklifts and pallet jacks.
- Checked expiration dates on all food items to ensure quality control standards were met.
- Used proper case cutting techniques to cut and sort stock loads.
- Followed proper procedure when dealing with hazardous materials such as chemicals or cleaning supplies.
- Maintained an orderly appearance at all times throughout the store.
- Identified and quickly handled spill clean-up.
- Gathered assigned merchandise and transported to store floor locations using hand trucks.
- Removed expired and overripe items to provide freshest options and eliminate health risks.
- Reported any suspicious activity or theft immediately to supervisors.
- Responded quickly to emergency situations during night shifts.
- Worked collaboratively with other team members to achieve departmental goals.
- Kept work areas clean, neat and organized for optimal productivity and worker safety.
- Demonstrated great teamwork skills with staff members involved in production and transport.
- Inspected merchandise for wear or defects, disposing of damaged items as instructed by supervisors.
Education
High School Diploma -
Ingomar Attendance Center
New Albany, MS05-2010
Some College (No Degree) -
Northeast Mississippi Community College
Booneville, MSSome College (No Degree) -
Itawamba Community College
Fulton, Mississippi, MSSkills
- Shipment coordination
- Rate negotiation
- Freight paperwork
- Load board management
- Transportation software
- Customer relationship management
- Problem resolution
- Logistics planning
- Effective communication
- Time management
- Employee mentoring
- Shipment tracking
- Freight claims management
- Carrier sourcing
- Load planning
- Transportation regulations
- Cold calling
- Pickup arrangements
- Delivery estimations
- Carrier selection
- Transportation scheduling
- Lost shipment tracing
- Negotiation skills
- Team building
- Critical thinking
- Transportation coordination
Affiliations
- Golf
- Anything, Everything, Ole Miss
- Traveling to see things we are not promised to see tomorrow
Accomplishments
- Most improved in baseball
- Earned a leadership role at company I had only been at for 1 year. Hard work never fails
References
References available upon request.
Timeline
Freight Broker Agent
Hope Transportation
04.2024 - 12.2025
Mixing Operator/Leadership Member
Cooper Tires and Rubber
07.2020 - 03.2024
CNC Router Operator
Ashley Furniture Warehouse
01.2014 - 04.2020
Night Auditor
Hampton Inn By Hilton
01.2012 - 01.2014
Overnight Stocker
Walmart
06.2010 - 11.2011
High School Diploma -
Ingomar Attendance Center
Some College (No Degree) -
Northeast Mississippi Community College
Some College (No Degree) -
Itawamba Community College