Joshua Conyers
Wildomar,USA
Summary
Water and Fuel System Maintenance Craftsman with working knowledge of treatment processes to manage wastewater operations and promote environmental responsibility. Maintains water quality standards by effectively operating equipment and resolving minor technical issues. Demonstrated mathematical competence, mechanical skills, problem-solving and good communication skills. Sales Professional experienced in contacting prospects, determining problems, insuring solutions for qualified customers, and closing arrangements. Passionate in providing exceptional customer service, meeting monthly sales targets on a personal and on a departmental basis, and demonstrating expert product knowledge.
Overview
13
13
years of professional experience
Work History
Sales Associate
Optima Tax Relief LLC
05.2019 - Current
- Boosted client satisfaction by promptly addressing inquiries and resolving issues in a professional manner.
- Collaborated with team members to achieve monthly sales targets and contribute to overall company growth.
- Generated new leads by utilizing effective prospecting techniques, bringing in consistent new business opportunities.
- Developed strong customer relationships through proactive communication and attentive service.
- Conducted follow-ups consistently after initial sales interactions, ensuring efficient progress towards closing deals.
Water & Fuel Systems Maintenance Supervisor
US Air Force Reserve
01.2011 - Current
- Supervise a team of 17 technicians, providing guidance on complex repair tasks and fostering professional development opportunities.
- Reduced downtime by quickly diagnosing and repairing issues with machinery, electrical systems, and facility infrastructure.
- Enhanced safety standards through regular staff training sessions, hazard assessments, and ensuring compliance with OSHA and AFOSH regulations.
- Streamlined work order processes for increased efficiency in addressing maintenance requests and tracking progress.
- Improved equipment reliability by implementing a preventive maintenance program and scheduling routine inspections.
Sales Representative
Saber Foundation Repair
01.2015 - 04.2019
- Enhanced client satisfaction by addressing concerns promptly and providing exceptional service.
- Negotiated contracts to secure long-term business relationships and favorable pricing for clients.
- Provided comprehensive training on product offerings to new team members for optimal performance in sales roles.
- Consistently met or exceeded quotas by implementing strategic sales plans and effective time management.
HVAC Service Technician
A.O. Reed & Co.
01.2013 - 01.2014
- Improved customer satisfaction by providing timely and efficient HVAC-R repair services.
- Enhanced system performance for clients through regular maintenance and preventive measures.
- Ensured safety compliance with thorough inspections of HVAC-R equipment and systems.
- Increased client retention by establishing strong professional relationships and addressing their concerns promptly.
Education
Certifications - Water And Fuels
Community College of The Air Force
Montgomery, ALHigh School Diploma -
Elsinore High School
06.2009
Skills
- Attention to Detail
- Customer Service
- Problem-solving capabilities
- Project Coordination
- Reverse Osmosis
- Staff Training
- Team Management
- Safety Protocols
Personal Information
Title: Sales Professional, Water & Fuel Systems Maintenance Shop Lead
Timeline
Sales Associate
Optima Tax Relief LLC
05.2019 - Current
Sales Representative
Saber Foundation Repair
01.2015 - 04.2019
HVAC Service Technician
A.O. Reed & Co.
01.2013 - 01.2014
Water & Fuel Systems Maintenance Supervisor
US Air Force Reserve
01.2011 - Current
Certifications - Water And Fuels
Community College of The Air Force
High School Diploma -
Elsinore High School
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