Joshua Corcos
Deerfield Beach,FL
Summary
Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options.
Overview
17
17
years of professional experience
Work History
Gaming Consultant
Self Employed
05.2016 - Current
- Evaluated client needs and expectations, establishing clear goals for each consulting engagement.
- Delivered outstanding service to clients to maintain and extend relationship for future business opportunities.
- Collaborated with cross-functional teams to successfully deliver comprehensive solutions for clients.
- Negotiated contracts on behalf of clients, securing favorable terms that contributed to their overall success.
- Analyzed data sets to identify trends and opportunities for process improvements within client organizations.
- Conducted thorough market research and analysis, providing valuable insights for client decisionmaking.
President
LHP CARS, INC.
06.2011 - 09.2016
- Built strong relationships with clients, leading to repeat business and referrals.
- Developed an in-depth understanding of product offerings to better assist customers with their purchasing decisions.
- Retained high-value accounts through attentive relationship management practices coupled proactive problem-solving initiatives aimed at addressing concerns preemptively before escalation occurred.
- Negotiated contracts successfully, securing favorable terms for both parties involved in transactions.
- Ensured compliance with international trade regulations, diligently monitoring changes in export laws and updating company procedures accordingly.
Sales Assistant
Green Gold Collective
04.2010 - 05.2011
- Handled customer inquiries, complaints, and returns professionally, ensuring a positive experience for all clients.
- Processed transactions accurately while maintaining a high level of customer service.
- Increased sales by building strong customer relationships and providing excellent service.
- Helped customers locate products and checked store system for merchandise at other sites.
- Assisted customers with prompt and polite support in-person and via telephone.
- Assisted customers in making informed decisions by offering detailed product knowledge and comparisons.
- Managed inventory to ensure optimal stock levels, minimizing overstock and out-of-stock situations.
- Participated in ongoing training to stay updated on current products, promotions, and industry trends.
- Built rapport with repeat customers, fostering long-term loyalty to the brand.
Internet Sales Manager
King Automotive Group
02.2007 - 03.2010
- Handled customer relations issues, enabling quick resolution, and client satisfaction.
- Resolved customer issues quickly to close deals and boost client satisfaction.
- Increased sales revenue by developing and implementing effective sales strategies.
- Built long-lasting client relationships through excellent customer service and consistent followups.
- Led a successful sales team by providing motivational coaching and performance-based incentives.
- Organized regular sales meetings to review progress, share best practices, and set achievable targets for continued success.
- Closed lucrative sales deals using strong negotiation and persuasion skills.
- Met with clients, delivering presentations, and educating on product and service features and offerings.
- Coached employees in successful selling methods and encouraged cross-selling to drive revenue.
Education
High School Diploma -
Coral Springs Charter
2006
Skills
- Problem-Solving
- Attention to Detail
- Team Leadership & Development
- Client Relationships
- Integrity and Honesty
- MS Office
- Analytical Thinking
- Strategic Planning
Timeline
Gaming Consultant
Self Employed
05.2016 - Current
President
LHP CARS, INC.
06.2011 - 09.2016
Sales Assistant
Green Gold Collective
04.2010 - 05.2011
Internet Sales Manager
King Automotive Group
02.2007 - 03.2010
High School Diploma -
Coral Springs Charter