Joshua Cortes

• Prepared food items for customers in accordance with company standards
• Ensured accuracy of orders and maintained proper portion control
• Utilized food safety guidelines to ensure quality of food served
• Maintained cleanliness of work area and equipment in accordance with health and safety standards
• Operated cash register, operated POS system, and processed payments Assisted with unloading and stocking of food and beverage items

• Assisted customers by answering questions and responding to inquiries.
• Recommended products to customers, thoroughly explaining details.
• Demonstrated resilience in high-stress situations, consistently maintaining a calm demeanor and professional tone when assisting challenging customers.
• Delivered exceptional customer service to every customer by leveraging extensive knowledge of products and services and creating welcoming, positive experiences.

• Operated machinery and equipment to load up and thaw frozen shrimp
• Ensured product quality by testing temperature, weight and other criteria
• Maintained a clean and safe working environment
• Followed all safety protocols to avoid accidents

• Prepared food items for customers in accordance with company standards
• Ensured accuracy of orders and maintained proper portion control
• Utilized food safety guidelines to ensure quality of food served
• Maintained cleanliness of work area and equipment in accordance with health and safety standards
• Operated cash register, operated POS system, and processed payments
• Assisted with unloading and stocking of food and beverage items
• Operated machinery and equipment to load up and thaw frozen shrimp
• Ensured product quality by testing temperature, weight and other criteria
• Maintained a clean and safe working environment
• Followed all safety protocols to avoid accidents
• Prepare the production for the next day
• Supervise the crew to assure all the tasks were done correctly
• Once truck arrived, count the raw material to make sure the correct amount and the right material arrived
• Downtime paperwork and writing down amount pounds prepared for production
• Fill in for spots when short on personnel
• Other tasks as assigned by supervisor
• Move dry goods from warehouse to holding area for production
• Unload truck and move dry goods to dry storage warehouse
• Makes sure correct goods and the right amount had arrived from vendors
• Training new hires on all aspects of job responsibilities
• Any duties assigned by supervisor
• If short-staffed, fill in for the spot
• Inventory
• Maintained an accurate record of inventory, including tracking incoming and outgoing shipments
• Occasionally receive oil trucks, bring samples to quality control, put weight of oil into Sage (inventory software)

• Move dry goods from warehouse to holding area for production
• Unload truck and move dry goods to dry storage warehouse
• Makes sure correct goods and the right amount had arrived from vendors
• Training new hires on all aspects of job responsibilities Any duties assigned by supervisor
• If short-staffed, ll in for the spot Inventory
• Maintained an accurate record of inventory, including tracking incoming and outgoing shipments
• Occasionally receive oil trucks, bring samples to quality control, put weight of oil into Sage (inventory software

• Ability to select and store product in designated areas of the warehouse
• Excellent skills in problem solving, communication, and organization
• Worked in a fast-paced environment and able to effectively handle multiple tasks simultaneously
• Work with scanner and put information correctly into system

• operating and maintaining cleanliness of pan washers and rack washer
• transporting waste from production areas to back dock for disposal
• operating and maintaining floor scrubber
• helping maintain chemical storage area
• helping with housekeeping duties where needed and

other duties as assigned.