Summary
Overview
Work History
Education
Skills
Affiliations
References
Timeline
Generic

Joshua Cosco

Seattle,WA

Summary

Highly motivated professional with 5+ years of entrepreneurial and management experience. Skillfully creates and maintains professional and loyal relationships with co-workers, staff and clients while managing administrative and sales employees. Comfortable working independently as manager and leader and as collaborative team member. Applies business acumen and experience and exercises decisive judgment to meet and exceed organizational goals.

Overview

8
8
years of professional experience

Work History

Business Owner/Operator

Best Choice Painting
Marquette, MI
03.2019 - 12.2023
  • Supervised staff, managed payroll and ensured compliance with labor regulations.
  • Developed and implemented business strategies to increase profitability and market share.
  • Analyzed financial data, identified trends, and developed forecasts for future growth.
  • Negotiated contracts with vendors and suppliers to reduce operating costs.
  • Monitored inventory levels, ordered supplies as needed, and maintained accurate records of purchases.
  • Ensured that all safety protocols were followed in order to maintain a safe working environment.
  • Reviewed customer feedback and made changes as necessary to improve customer service.
  • Implemented new technologies into the business model in order to streamline processes.
  • Developed pricing models based on cost analysis of materials, labor, overhead expenses.
  • Managed daily operations such as sales transactions, accounts receivable, payable, shipping, receiving functions.
  • Built strong vendor relationships by providing exceptional customer service throughout the supply chain process.
  • Maintained up-to-date knowledge of local laws regarding business licenses, permits, taxes.
  • Made financial and logistics decisions in best interest of company.
  • Took care of escalated customer concerns to increase satisfaction.
  • Consulted with potential clients to determine how company could best meet needs.
  • Assessed quality and approved work before releasing to clients.
  • Determined pricing for products or services based on costs and competition.
  • Kept records for production, inventory, income and expenses.
  • Interviewed, trained and supervised employees.
  • Mentored and trained new hires on sales techniques and customer service procedures.
  • Improved company's quality and productivity by streamlining systems and processes.
  • Supervised company social media and marketing efforts to expand brand awareness and attract new customers.
  • Resolved issues quickly through meticulous research and quick decision-making.
  • Set pricing structures according to market analytics and emerging trends.
  • Promoted business on social media platforms to maximize brand identity and generate revenue.

Sales Associate

Michigan Eco Systems
Marquette, MI
04.2016 - 09.2018
  • Developed and implemented strategies to meet sales quotas.
  • Maintained accurate records of customer interactions and transactions.
  • Drove substantial sales through suggestive selling and by promoting add-on purchases.
  • Contacted new and existing customers to outline benefits of products.
  • Followed-up with clients after installations to assess quality service and customer satisfaction.
  • Improved overall customer purchasing experiences to promote steady revenue.
  • Demonstrated product features to align with customer needs.
  • Developed customized sales techniques to successfully sell and upsell services to new and existing clients.
  • Monitored customer order process and addressed customer issues.
  • Answered product questions with up-to-date knowledge of sales and promotions.
  • Developed eye for detail and suggested accessories to complement purchase.
  • Acquired new customers and identified unique needs to deliver relevant products.
  • Placed orders and answered customer questions in-person, through email and over phone to maximize customer service.
  • Sparked social conversations with customers to provide friendly atmosphere and smooth shopping experience.
  • Identified potential partners in target markets for joint promotions.
  • Educated customers about products and services offered by the company.
  • Monitored inventory levels and placed orders as needed.
  • Collaborated with team members to develop effective sales plans.
  • Provided personalized service to build relationships with customers.
  • Generated new business opportunities through cold calling campaigns.
  • Resolved customer complaints promptly and efficiently.

Education

High School Diploma -

Marquette Senior High School
Marquette, MI
05.2011

Sports Science with Business Minor

Grand Valley State University
Allendale, MI

Skills

  • Contract Negotiation
  • Sales Tactics
  • Sales Strategy
  • Employee Training
  • Customer Service
  • Quality Assurance
  • Attention to Detail
  • Risk Mitigation and Management
  • Customer Relations
  • Driven and Determined
  • Relationship Building
  • Sales Development
  • Negotiation
  • Negotiation and Persuasion

Affiliations

  • Being outside - walks, hiking, fishing etc.
  • Reading
  • Small building projects
  • Exercise
  • Exploring / Camping with my dog

References

References available upon request.

Timeline

Business Owner/Operator

Best Choice Painting
03.2019 - 12.2023

Sales Associate

Michigan Eco Systems
04.2016 - 09.2018

High School Diploma -

Marquette Senior High School

Sports Science with Business Minor

Grand Valley State University

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Joshua Cosco