Joshua Coulter
Prior Lake,MN
Summary
Dynamic golf operations professional with a proven track record at Meadows at Mystic Lake, excelling in event coordination and customer service. Successfully increased client base through innovative golf camps and enhanced member engagement. Skilled in inventory management and conflict resolution, fostering a positive environment for players and staff alike.
Overview
13
13
years of professional experience
Work History
Assisstant Pro
Meadows at Mystic Lake
Prior Lake, Minnesota
04.2022 - Current
- Assisted with daily golf operations and member services.
- Coordinated golf tournaments and events for club members.
- Provided golf instruction and support to players of all skill levels.
- Managed inventory of golf merchandise and equipment sales.
- Trained new staff on customer service and operational procedures.
- Supervised play pace to promote positive and memorable experience for players on golf course.
- Improved motivation of younger team members and boosted competition results.
- Ran successful golf camp for diverse skill levels, increasing client base, and revenue.
- Managed tee time reservations and handled customer inquiries.
- Created lesson plans for individual and group lessons.
- Worked in office to answer phones, provide information to callers and schedule tee times and private lessons.
- Enforced rules of play while providing guidance to players regarding etiquette.
- Provided excellent customer service to ensure a pleasant experience for guests at the facility.
Share holder/general council
SMSC
Prior Lake, Minnesota
01.2013 - Current
- Served as a key member of the board of directors, providing counsel on fiduciary duties and other corporate governance concerns.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Collaborated closely with team members to achieve project objectives and meet deadlines.
Education
Some College (No Degree) - Fire Science
Hennepin Technical College
Minneapolis, MNSome College (No Degree) - PGA Associates
PGA/PGM Program
OnlineSome College (No Degree) - Communications
Normandale Community College
Minneapolis, MNSkills
- Golf instruction
- Event coordination
- Inventory management
- Customer relationship management
- Operational compliance
- Member promotion
- Camp organization
- Customer service
- Tee time scheduling
- Problem solving
- Effective communication
- Basic mathematics
- Client interaction
- Decision-making
- Computer skills
- Verbal and written communication
- Flexibility and adaptability
- Multi-line phone systems
- Fast learner
- Conflict resolution
- Problem-solving
- Support services
- Positive and professional
- Email correspondence
- Calm demeanor
- Attention to detail
- Staff supervision
Accomplishments
- I currently sit on the Board as Sponsorship Chair for a non profit called MN NFL Alumni. 2023-current
- SMSC club champion 2023
- Share holder for my tribe SMSC -Shakopee Mdewakanton Sioux community
Affiliations
- Bearpath Country Club member.
- Ice fishing
- Billiards
- Gardening
- Philanthropy
- Advocating for Native American Children
References
References available upon request.
Timeline
Assisstant Pro
Meadows at Mystic Lake
04.2022 - Current
Share holder/general council
SMSC
01.2013 - Current
Some College (No Degree) - Fire Science
Hennepin Technical College
Some College (No Degree) - PGA Associates
PGA/PGM Program
Some College (No Degree) - Communications
Normandale Community College
Similar Profiles
Dylan KleinDylan Klein
Assistant Superintendent at Meadows At Mystic LakeAssistant Superintendent at Meadows At Mystic Lake
Erin LipinskiErin Lipinski
Server/Bartender/Assistant Manager at Mystic Lake Hotel and Casino -Meadows Bar and GrillServer/Bartender/Assistant Manager at Mystic Lake Hotel and Casino -Meadows Bar and Grill
Joan DiosJoan Dios
ADON/Infection Preventionist/Staff Educator at Mystic Meadows Nursing and RehabADON/Infection Preventionist/Staff Educator at Mystic Meadows Nursing and Rehab
Erin QuachErin Quach
Pharmacy Technician at WalgreensPharmacy Technician at Walgreens
Jake NelsonJake Nelson
Painter at JnJ Premiere PaintingPainter at JnJ Premiere Painting