Summary
Overview
Work History
Education
Skills
Certification
Interests
Timeline
Generic

Joshua Crann

Aurora

Summary

Accomplished Lead Audio/Video Technician and Programmer with a proven track record at Legacy Sound Security, adept in troubleshooting and AV issue resolution. Skilled in hardware & software selection and known for an excellent work ethic. Demonstrated success in enhancing system efficiency and client satisfaction, leveraging both technical and reasoning skills for optimal outcomes.


Collaborative Audiovisual Technician aiming to fulfill an opportunity where background in troubleshooting is aptly utilized. Skilled in offering quality-driven service for client systems. Offering a strong background in communicating with clients to foster loyalty and satisfaction.

Overview

6
6
years of professional experience
1
1
Certification

Work History

Lead Audio/Video Technician and Programmer

Legacy Sound Security
08.2023 - Current
  • Performed systematic and high-quality diagnostic troubleshooting and adjustment to integrated home automation systems including Elan (Nice), Josh.ai, Lutron, and URC.
  • Rendered on-site installation services and support of audio, video and networking systems for residential and commercial clientele. Utilizing Sonos and Sony audio systems. Sony, Samsung, LG, and Amazon Tv's and projectors. And Eero, Ubiquiti, and Araknis Network equipment.
  • Designed, assembled, and adapted audio and video equipment and related devices to clients needs.

Warehouse Associate and Customer Assistant

New Seasons Estate Sales
05.2022 - 08.2023
  • Assisted customers in resolving issues with merchandise.
  • Performed inventory control, and stocking merchandise.
  • Prepared orders by picking, packing, and labeling merchandise.

Electrical Apprentice

Zimmerman and Sons Electric
06.2019 - 05.2022
  • Read and interpreted drawings to provide wiring layouts for new installations.
  • Repaired light fixtures, controls, switches, relays, and circuit breaker panels based on detailed evaluations.
  • Repaired systems, replaced malfunctioning parts, and supported electrical installations.

Education

High School Diploma -

Beanfield Academy
Bad Axe, MI
05-2019

No Degree - Visual Communications

Huron Area Technical Center
Bad Axe, MI
05-2019

No Degree - Electrical Technology

Huron Area Technical Center
Bad Axe, MI
05-2019

Skills

  • Troubleshooting
  • Hardware & software selection
  • Excellent reasoning skills
  • Excellent work ethic
  • AV issue resolution
  • Results-driven
  • Lighting control
  • Control systems
  • Sound decision-making skills

Certification

  • Control 4 Certified
  • Radio Ra 3 Certified
  • Elan/Nice Proficient
  • URC Proficient

Interests

  • Electronics and Circuit Building
  • Strategy Games
  • Crafting and DIY Projects
  • Designing and Printing 3D Models
  • DIY and Home Improvement

Timeline

Lead Audio/Video Technician and Programmer

Legacy Sound Security
08.2023 - Current

Warehouse Associate and Customer Assistant

New Seasons Estate Sales
05.2022 - 08.2023

Electrical Apprentice

Zimmerman and Sons Electric
06.2019 - 05.2022

High School Diploma -

Beanfield Academy

No Degree - Visual Communications

Huron Area Technical Center

No Degree - Electrical Technology

Huron Area Technical Center
Joshua Crann