Joshua Crosbie
Pittsburgh,Pennsylvania
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
19
19
years of professional experience
Work History
Poll Worker Recruiter
Allegheny County Elections Division
Pittsburgh, PA
01.2024 - 04.2024
- Adhered to all security protocols set forth by local elections officials while handling sensitive materials.
- Explained absentee voting procedures to interested citizens.
- Recorded poll worker attendance and tracked hours worked daily.
- Maintained positive working relationship with fellow staff and management.
- Handled incoming calls and directed callers to appropriate department or employee.
- Coordinated support to facilitate general office operations.
- Answered phones and routed voicemails to respective employees.
- Assisted organizational efforts by filing, entering data and answering phones.
- Received and distributed mail, letters and packages.
- Provided ongoing support throughout the entire recruitment life cycle processes.
- Explained job duties, compensation and benefits to potential candidates.
Data Entry Clerk
SEIU Healthcare Pennsylvania
Pittsburgh, PA
08.2010 - 10.2023
- Provided support to management staff in regards to data entry processes.
- Utilized specialized software applications related to the job role.
- Collaborated with other departments to resolve issues regarding incorrect data entries.
- Followed up on pending tasks until completion.
- Created spreadsheets to track data entries.
- Organized files according to established procedures for easy retrieval later on.
- Checked source documents against entered data to ensure accuracy.
- Updated existing records with new or revised information as needed.
- Scanned documents into appropriate databases for storage purposes.
- Performed data entry from paper documents, emails, and other sources into computer systems.
- Operated various office equipment such as scanners, printers. when required.
- Maintained confidentiality of sensitive information entered into the system.
- Input client information into spreadsheets and company database to provide leaders with quick access to essential client data.
- Scanned and stored files and records electronically to reduce paper files and secure data.
- Stored hard copies of data in organized files to optimize retrieval.
- Transferred data from hard copies to digital databases, organizing information in new formats.
- Answered incoming phone calls and directed callers to appropriate departments and personnel.
- Transferred written information into databases to maintain consistent, accurate client records and project details.
- Kept detailed notes during meetings and relayed information to co-workers through email.
- Emailed completed documents to supervisors and co-workers to confirm accuracy.
Phone Canvasser
Clean Water Action
Pittsburgh, PA
03.2005 - 07.2012
- Developed scripts for phone canvassing campaigns based on assigned topics.
- Built relationships with potential clients by providing helpful information about company products and services.
- Participated in team meetings to discuss customer service initiatives and goals.
- Ensured compliance with applicable state laws when dealing with credit card transactions.
- Answered incoming calls and responded to customer inquiries.
- Utilized organizational knowledge and persuasive speech to sway public opinion.
- Educated unregistered voters on benefits of registering and making vote count.
- Collected information from donors for future fundraising campaigns through mailers and email blasts.
- Contacted potential donors by phone or in person to solicit contributions for organization.
- Organized grassroots campaign initiatives through campus awareness, letter writing and mass mailings.
- Displayed knowledge of product or organization to attempt to sway opinions.
- Obtained signatures and personal information for electoral parties and businesses.
- Knocked on assigned household doors while collecting data about voter preferences.
- Met with supervisor daily to submit completed assignments and discuss progress.
Education
Some College (No Degree) - History
California University of Pennsylvania
California, PASkills
- Clerical abilities
- Voting procedures
- Policy Adherence
- Recordkeeping skills
- Documentation abilities
- Assertiveness
- Cross-cultural sensitivity
- Mail Management
- Administrative Support
- Reliability
- Time Management
- Effective Communication
- Multitasking
Affiliations
Outdoor Activities. Music. Current Events
References
References available upon request.
Timeline
Poll Worker Recruiter
Allegheny County Elections Division
01.2024 - 04.2024
Data Entry Clerk
SEIU Healthcare Pennsylvania
08.2010 - 10.2023
Phone Canvasser
Clean Water Action
03.2005 - 07.2012
Some College (No Degree) - History
California University of Pennsylvania
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