Joshua Cunha
Danville
Summary
A highly motivated and results-oriented entrepreneurial skilled professional with extensive experience in business management, business development and customer service. Proven ability to lead and motivate teams, develop and implement successful business strategies and build strong customer relationships. Possesses excellent communication, interpersonal, creative and problem-solving skills. Seeking a challenging and rewarding opportunity to leverage expertise and contribute to the growth and success of a dynamic organization.
Overview
17
17
years of professional experience
Work History
Regional Medium Duty Sales Manager
General Motors
08.2023 - Current
- Responsible for 111 enrolled Chevrolet Medium Duty Dealers in the Northeast
- Finished # 2 for 2024 in Total Commercial Fleet Sales % to objective
- Finished #1 for 2024 in Low Cab Forward Year over Year Sales Growth
- Provided education to Chevrolet dealerships on the Silverado 45/55/65 and LCF product offering
- Instrumental in helping develop Medium Duty Departments
- Daily Contact with Dealerships, Customers, Accounts and fleet management partners on ordering & purchasing Chevrolet Medium Duty Products
- Customer Account Management for Small, Midsize and Large Fleet Accounts
- Developed an effective communication style for my dealer network to aid in sales
- Provided guidelines to dealerships consultants on business development strategies to grow their market share
- Established relationships with upfit Partners for completion of chassis - DeJana, Unicell, Knapheide, etc
- Prospect and conquest accounts from competitors - Ford, Ram, Isuzu and International
- Supported local events, dealer events, Truck clubs & Associations for the Medium Duty Product line
- Utilized LinkedIn to promote Chevrolet Medium Duty, the dealer network, and inventory through engaging 'Traveling the Northeast' postings, expanding brand awareness and generating leads
District Sales Manager - Commercial
General Motors
11.2015 - 08.2023
- Responsible for 21 enrolled Business Elite Dealers in MA, CT, RI, NH & VT
- Finished 1st in the nation 5 of 12 months and 2nd in the nation 3 of 12 months for Total Sales Objective attainment in 2022
- Finished # 6 of 27 on the 2022 Fleet Metrix
- Developed, Implemented and Trained Dealer Managers and Sales consultants to grow their Commercial Business with my 'Selling to the Commercial Market' Training Program
- Grew Dealer Fleet Business Year Over Year 5 of 7 years, most notably in 2022 with +73% growth
- Developed an effective communication style for my dealer network
- Instrumental in assisting dealers in building Commercial departments
- Collectively worked as 'One Team' with Dealership Personnel, Retail District Managers, Business Development Mangers, Fleet Account Executives, GM Financial and OnStar Account managers
- Customer Account Management for Small Business and Small to Midsize fleet Accounts
- Maintained & serviced the largest van purchaser in the district, Butler Corporation in Ludlow MA
- 'Think Customer'
- My District Performance helped the NER win the Peper cup for 2022CY
- Medium Duty Subject Matter Expert for the Northeast Region
- Represented the NER Region for Best Practices 2 times on the Fleet National Sales Call
- Received 106 recognition awards through the GM Recognition Employee Reward program
- 45 Recognitions were 'Its on Me' Cultural behavior
- Member and supporter of the New England Truck Association
Business Development Manager, GM Fleet & Commercial
Nexus Business Solutions
04.2014 - 11.2015
- Conduct initial meetings and develop tailored solution presentations based on the Challenger sale model
- Evaluate businesses current state and future vision in an effort to make vehicle recommendations that align with their business goals
- Develop and maintain customer relationships and provide guidance on how to enhance business earnings through providing innovative business solutions relating to fleet management
- Provide exceptional customer service and experiences by creating a convenient and seamless business transition for customers and dealers
- Conquest Accounts
- Introduced over 140 accounts to GM Fleet & Commercial products and services
- Successfully closed 62 commercial accounts resulting in sales
- Successfully cold-called conquest customers
- Established relationships and worked closely with GM dealers in MA, NH, ME, VT
- GM Fleet Account Executives
- Fleet Management companies
- Became member of ABC association of Massachusetts
- Completed 'Challenger Sale' training
Enterprise Branch Manager
Enterprise Holdings
12.2010 - 12.2013
- Provided consistent top performing service scores above corporate average (82) monthly through all branches
- Most notable achievement was performed in Malden with a 3-month score of 95, 6-month score of 93, and 12-month score of 90
- Successfully managed multiple teams to provide the same level of service and secure some of the best scores not only in the area, region, or group, but in the company worldwide
National/Alamo Assistant Manager
Enterprise Holdings
04.2010 - 12.2010
Enterprise Assistant Manager
Enterprise Holdings
04.2009 - 04.2010
Enterprise Management Trainee
Enterprise Holdings
04.2008 - 04.2009
Education
Bachelor of Science - Business Administration
Salem State College
Salem, MA05.2008
Skills
- Customer account management
- Fleet sales strategy
- Presentation skills
- Business development
- Problem Solving
- Relationship building
- Communication skills
- Self Starter
Websites
2018 NER Best Zone Team
Recognized & voted as the top team for GM in the nation
Timeline
Regional Medium Duty Sales Manager
General Motors
08.2023 - Current
District Sales Manager - Commercial
General Motors
11.2015 - 08.2023
Business Development Manager, GM Fleet & Commercial
Nexus Business Solutions
04.2014 - 11.2015
Enterprise Branch Manager
Enterprise Holdings
12.2010 - 12.2013
National/Alamo Assistant Manager
Enterprise Holdings
04.2010 - 12.2010
Enterprise Assistant Manager
Enterprise Holdings
04.2009 - 04.2010
Enterprise Management Trainee
Enterprise Holdings
04.2008 - 04.2009
Bachelor of Science - Business Administration
Salem State College
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