Joshua David
Isenhour Door
MOUNT JULIET,TN
8
years of professional experience
Senior Tech Lead at Isenhour Door with a proven track record in troubleshooting electrified hardware and mentoring teams. Successfully standardized procedures, enhancing operational consistency and fostering a collaborative culture. Expert in integrating access control systems, ensuring timely project completion while prioritizing customer satisfaction and compliance.
Work History
Senior Tech Lead
8 Years 4 Months- Led technical workflows, resolving installation issues and supporting field teams with clear troubleshooting guidance.
- Coordinated service priorities, balancing customer needs, project schedules, and resource availability.
- Standardized procedures for door product support, improving consistency across technical operations.
- Mentored technicians on diagnostics, system setup, and safe work practices.
- Established a positive work culture within the technical team through transparent communication channels and motivational leadership tactics.
- Documented technical issues and corrective actions to strengthen repair tracking and follow-up.
- Reviewed complex orders and specifications to ensure accurate support for custom door solutions.
Education
I only attended school for 1year. Before I started working as a mechanic at Bob Williams Lincoln and Mercury. Little did I know then I had such a passion for doors .
Skills
Electrified Hardware
Trouble shooting
Auto operators
Getting the large team of Door Techs started on new project asigning roles .
Making sure that deadlines will be met if not possible
coming up with solutions to satisfy codes and inspection until correct doors or hardware are available.
Communicating with superintendents with what there higher to lower priority items and expected dates of inspections along with estimated completion date.
Past few years ive been the main one running service calls . And Trouble shooting access control issues
integrating card reader / device
strike or mag with auto operator . Determining rather or not pwer supply or relays are needed. Most of my guys can install operator but I will usually be the one to come to.site and hook up and program at end of day . Isenhour has depended on me for all there electric hardware needs after the fact when most issues could have been caught during detailing phase
Business analysis
Timeline
Senior Tech Lead
Isenhour Door
06.2018 - CurrentRead More
Nashville State Community College
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