Joshua David James
Phoenix,Arizona
Summary
Detail-oriented professional with 30 years in food and beverage, recognized for outstanding service delivery. Proven ability to create memorable experiences through effective execution and a diverse foundation of skills. Experience has shaped a strong character and commitment to quality. Ready to contribute to a dynamic team that values exceptional service.
Overview
24
24
years of professional experience
Work History
Waiter
Marcellino Ristorante
Scottsdale, Arizona
01.2026 - Current
- Provided exceptional customer service in a high-paced dining environment.
- Took accurate orders and communicated them to the kitchen staff promptly.
- Maintained cleanliness and organization of dining areas throughout service shifts.
Waiter
Fogo de Chao
Scottsdale, Arizona
06.2025 - 01.2026
- 480-609-8866
- Provided exceptional customer service in a high-paced dining environment.
- Took accurate orders and communicated them to the kitchen staff promptly.
Bartender & Maitre D'
Private Events
04.2005 - 08.2024
Waiter promoted to Manager
The Chateau Sarasota
Sarasota, Florida
02.2023 - 01.2024
- Closed restaurant efficiently to ensure smooth end-of-service operations
- Served traditional French cuisine, enhancing guest dining experiences
- Coordinated with kitchen staff to ensure timely meal delivery.
- Served traditional French cuisine to guests
- Coordinated with kitchen staff for timely meal delivery, ensuring guest satisfaction
Waiter
Ophelias on The Bay
Siesta Key, Florida
05.2022 - 02.2023
- Mediterranean Dishes Infused
- 941-349-2212
- Delivered exceptional customer service in high-end dining environment, fostering guest satisfaction.
- Served food and beverages promptly, contributing to positive guest experiences.
- Coordinated with kitchen staff to ensure timely meal preparation, supporting seamless service.
Waiter
Siesta Key Summer House Steak and Seafood
Siesta Key, Florida
02.2018 - 02.2021
- 941-260-2675
- Delivered exceptional customer service in fast-paced dining environment, enhancing guest satisfaction.
- Oversaw food and drink orders through point-of-sale systems, contributing to smooth operations.
- Coordinated with kitchen staff to expedite food preparation and delivery, ensuring timely service.
Bartender & Maitre D'
Sarasota Opera House
Sarasota, Florida
09.2016 - 10.2018
- 941-328-1300
- Delivered exceptional customer service by promptly addressing guest needs and inquiries, enhancing overall dining experience.
Server, Bartender & Banquet Captain (on and off premises)
Fete Catering
Lakewood Ranch, Florida
10.2016 - 06.2018
- Closed
- Delivered exceptional customer service at events, ensuring guest satisfaction and smooth operations.
Banquet Manager
Zota Beach Resort
Longboat Key, Florida
07.2017 - 02.2018
- 941-383-2451
- Coordinated banquet events from planning to execution, enhancing guest experience at luxury beachfront resort.
- Managed staff schedules to optimize service coverage during peak service hours, ensuring smooth event operations.
- Oversaw setup and breakdown of event spaces for various functions, maintaining high standards of presentation and efficiency.
Waiter/Assistant Manager
Roast Restaurant
Sarasota, Florida
05.2015 - 02.2016
- Closed
- English & American Dishes
Waiter & Bartender
I'O Restaurant Hawaiian Infusion
Lahaina, Hawaii
08.2009 - 11.2010
- Closed (Lahaina Fire)
- Provided exceptional customer service in a fast-paced dining environment.
- Mixed and served cocktails according to established recipes and standards.
- Maintained cleanliness and organization of bar and dining areas throughout shifts.
Head Waiter, Maitre D'
Norwegian Cruises
Honolulu, Hawaii
08.2002 - 12.2005
- (US Coast Guard Merchant Seaman Number 046302) - 866-234-7350
Education
4 years Diploma - College Prep
Rich East High School
Park Forest, IL2 years - World History & Dance
Wright State University
Dayton, OhioInternational School of Fine Dining Seafarers Academy(SIU)
Piney Point, MarylandSkills
- Efficient Wine Knowledge, Guest Relations, Sales, & Event Planner
- Wine Pairing
Timeline
Waiter
Marcellino Ristorante
01.2026 - Current
Waiter
Fogo de Chao
06.2025 - 01.2026
Waiter promoted to Manager
The Chateau Sarasota
02.2023 - 01.2024
Waiter
Ophelias on The Bay
05.2022 - 02.2023
Waiter
Siesta Key Summer House Steak and Seafood
02.2018 - 02.2021
Banquet Manager
Zota Beach Resort
07.2017 - 02.2018
Server, Bartender & Banquet Captain (on and off premises)
Fete Catering
10.2016 - 06.2018
Bartender & Maitre D'
Sarasota Opera House
09.2016 - 10.2018
Waiter/Assistant Manager
Roast Restaurant
05.2015 - 02.2016
Waiter & Bartender
I'O Restaurant Hawaiian Infusion
08.2009 - 11.2010
Bartender & Maitre D'
Private Events
04.2005 - 08.2024
Head Waiter, Maitre D'
Norwegian Cruises
08.2002 - 12.2005
4 years Diploma - College Prep
Rich East High School
2 years - World History & Dance
Wright State University
International School of Fine Dining Seafarers Academy(SIU)