Joshua Deckerd

• Consistently exceed sales goals and KPIs, including conversion rate, DPT, UPT, and Client Data Capture.
• Lead by example, delegate effectively, and develop strategic plans to drive performance and efficiency.
• Coach and mentor team members through role-play and training, quickly applying new concepts to improve performance.
• Provide constructive feedback, foster a coaching culture, and remain open to continuous improvement.
• Build industry relationships to track sales trends and recruit top talent for a strong succession plan.
• Adapt messaging for various audiences, uphold ethical standards, and de-escalate situations professionally.
• Oversee scheduling, payroll, inventory, and ensure accuracy in shipments, transfers, and pricing.
• Analyze business data, make informed decisions, and enforce company policies.
• Maintain brand standards and enhance client engagement through personalized strategies.

• Delivered a luxury retail experience, built strong client relationships, and exceeded sales and KPI goals.
• Led strategic initiatives, prioritized tasks, and drove store performance.
• Trained and coached team members, supported development programs, and set quarterly goals.
• Provided constructive feedback and fostered a coaching culture.
• Assisted in recruiting top talent and maintaining a strong candidate pipeline.
• Communicated effectively across all levels, upheld ethical standards, and resolved conflicts.
• Managed scheduling, payroll, and compliance with company policies.
• Maintained brand-aligned visual merchandising and enhanced client engagement through personalized strategies.

Key Achievements:

• Surpassed sales and KPI targets through client-focused strategies.
• Improved store operations by streamlining training and development.
• Strengthened recruitment efforts, building a high-performing team.