Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
4
4
years of professional experience
Work History
Warehouse Loader/Unloader
United Parcel Service, Inc.
04.2023 - 11.2023
Improved warehouse efficiency by organizing and maintaining a clean work environment.
Streamlined the loading process by accurately following order sheets and packing lists.
Reduced manual handling injuries with proper lifting techniques and the use of appropriate equipment.
Increased on-time deliveries by efficiently loading trucks according to set schedules.
Supported safety initiatives by adhering to company policies, procedures, and regulatory requirements.
Demonstrated adaptability by quickly learning new processes when transitioning between different warehouse departments or roles as needed.
Optimized workflow within the warehouse team by effectively prioritizing tasks based on urgency or importance during peak times or busy seasons.
Consistently met performance targets for speed, accuracy, and quality within demanding deadline-driven situations.
911 Telecommunicator/Dispatcher
Winnebago County Sheriff's Department
01.2020 - 09.2020
Enhanced emergency response times by streamlining dispatch protocols and procedures.
Reduced call wait times for 911 callers through efficient delegation of tasks among team members.
Improved overall team performance by implementing regular training sessions and skill assessments.
Maintained a high level of professionalism within the department, adhering to strict guidelines and protocols for all communications.
Directed responders using assigned mapping systems for timely emergency attendance.
Answered calls from automatic routing system and took basic information from callers.
Education
High School Diploma -
Rockford Christian High School
1401 N Bell School Rd, Rockford, IL 61107
Associate of Science - Accounting And Business Management
Rock Valley College
Rockford, IL
05.2025
Skills
Great problem-solving skills especially under stressful conditions
Able to get along and work well with other colleagues to ensure work is done promptly
Strong work ethic, able to get work done with efficiency and accuracy
Great Adaptability skills, able to quickly adapt when there are new skills that need to be learned within the workplace
Timeline
Warehouse Loader/Unloader
United Parcel Service, Inc.
04.2023 - 11.2023
911 Telecommunicator/Dispatcher
Winnebago County Sheriff's Department
01.2020 - 09.2020
High School Diploma -
Rockford Christian High School
Associate of Science - Accounting And Business Management