Summary
Overview
Work History
Education
Skills
Timeline
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Joshua Delk

Atascadero,CA

Summary

Dynamic professional with a proven track record at Chumash Casino Hotel & Resort, excelling in fast-paced environments and demonstrating exceptional customer service and hotel operations understanding. Adept at fostering professional growth among team members and ensuring guest satisfaction through meticulous attention to detail. Skilled in both team collaboration and stress tolerance, consistently delivering superior service and operational efficiency.

Overview

8
8
years of professional experience

Work History

Bell Attendant

Chumash Casino Hotel & Resort
01.2021 - Current
  • Promoted hotel amenities and services effectively when interacting with guests during their stay.
  • Delivered messages, packages, and mail to guest rooms in a timely manner, ensuring prompt communication for guests.
  • Provided exceptional customer service, addressing guest inquiries, concerns, and requests professionally.
  • Facilitated smooth transportation arrangements for guests, including hailing taxis and arranging shuttle services.
  • Showcased adaptability within fast-paced environment with constant prioritization of tasks according customer needs and urgency levels.

Courtesy Clerk

Albertsons Grocery Store
01.2020 - 01.2021
  • Assisted customers with large purchases by carrying items to vehicles.
  • Returned unwanted items to correct store locations and restocked shelves.
  • Provided exceptional customer service, addressing concerns and inquiries promptly and professionally.
  • Maintained cleanliness of store premises, resulting in an inviting shopping environment for customers.
  • Facilitated smooth transactions by returning misplaced items to their appropriate locations within the store quickly and efficiently.
  • Supported cashier operations by efficiently retrieving shopping carts and baskets for customer use.

Hotel Spa Man

SeaVenture Hotel
01.2019 - 01.2020
  • Mentored junior staff members on best practices in accounting procedures, fostering a collaborative work environment conducive to professional growth.
  • Directed patients to exam rooms, fielded questions, and prepared for physician examinations.
  • Sanitized, restocked, and organized exam rooms and medical equipment.
  • maintained hot tub sanitation, water drainage and refill
  • maintained guest needs with suppling amenities

Produce Clerk

Food 4 Less Supermarket
01.2017 - 01.2020
  • Provided exceptional services and pleasant shopping experiences to retail customers.
  • Assisted customers with price checking fruits and vegetables and finding requested items in department.
  • Used dollies and pallet jacks to unload and organize merchandise from delivery trucks.
  • Maintained safe, neat, and clean working environment and closely monitored for wet floors or other hazards.
  • Maintained a clean and organized produce section by promptly removing damaged or expired items, sanitizing surfaces, and restocking shelves.

Education

High School Diploma -

Lopez High School
Arroyo Grande, CA
06-2013

Skills

  • Ability to Follow Directions
  • Team player attitude
  • Reliability and punctuality
  • Hotel operations understanding
  • Positive demeanor
  • Stress Tolerance

Timeline

Bell Attendant

Chumash Casino Hotel & Resort
01.2021 - Current

Courtesy Clerk

Albertsons Grocery Store
01.2020 - 01.2021

Hotel Spa Man

SeaVenture Hotel
01.2019 - 01.2020

Produce Clerk

Food 4 Less Supermarket
01.2017 - 01.2020

High School Diploma -

Lopez High School

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Joshua Delk