Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Timeline
Generic

Joshua Deshazer

Tifton,GA

Summary

Accomplished leader with expertise in operations management and employee training, honed at McDonald's Restaurant. Proven track record in enhancing efficiency and customer satisfaction through strategic decision-making and inventory control. Recognized for exceptional customer service focus and ability to implement process improvements, achieving a 20% increase in operational efficiency.

Management professional with strong track record in overseeing daily operations, ensuring team adherence to protocols, and optimizing workflow efficiency. Committed to fostering collaborative environment and achieving operational goals. Reliable and adaptable to changing demands, with focus on leadership and communication.

Overview

16
16
years of professional experience
1
1
Certification

Work History

Shift Manager

McDonald's Restaurant
05.2025 - Current
  • Supervised team during shifts to ensure efficient operations and high-quality customer service.
  • Trained new employees on menu items, service protocols, and safety standards.
  • Managed daily inventory levels and coordinated supply orders to maintain stock availability.
  • Resolved customer complaints promptly to enhance satisfaction and loyalty.

Machine Operator/Assembler

Heatcraft Refrigeration
02.2022 - 03.2025
  • Operated machinery to assemble refrigeration components with precision and adherence to safety standards.
  • Monitored production processes, identifying areas for efficiency improvements and implementing corrective actions.
  • Trained new team members on equipment operation, assembly protocols, and safety procedures.
  • Inspected finished products for quality compliance, ensuring adherence to specifications and industry regulations.
  • Maintained accurate records of production output, machine performance, and material usage for reporting purposes.
  • Conducted routine maintenance on machinery to minimize downtime and extend equipment lifespan.

Kitchen Supervisor

Hog N Bones
04.2019 - 03.2022
  • Supervised daily kitchen operations, ensuring compliance with food safety standards.
  • Trained and mentored staff on efficient food preparation techniques and proper equipment usage.
  • Developed and implemented inventory management processes to reduce waste and optimize stock levels.
  • Coordinated shift schedules, ensuring adequate staffing for peak service times.
  • Monitored quality of food production, consistently maintaining high culinary standards.

Assistant Manager

Dollar General Store
07.2017 - 05.2019
  • Led team in executing operational strategies to enhance efficiency and service quality.
  • Developed training programs for new staff, improving onboarding and performance consistency.
  • Collaborated with management to streamline inventory processes, reducing stock discrepancies.
  • Monitored daily operations, ensuring compliance with company policies and procedures..
  • Supervised day-to-day operations to meet performance, quality and service expectations.

Kitchen Manager

EASTSIDE SUPRETTE
06.2014 - 07.2017
  • Supervised kitchen staff, ensuring adherence to food safety regulations and quality standards.
  • Developed and implemented efficient kitchen workflows, enhancing overall productivity and service speed.
  • Trained new employees on culinary techniques and operational procedures, fostering a collaborative team environment.
  • Managed inventory control processes, minimizing waste through effective stock rotation and ordering practices.

Janitor

Smith Janitorial Service And Supply
03.2009 - 07.2014
  • Supervised daily cleaning operations to ensure adherence to safety and sanitation standards.
  • Trained junior staff on effective cleaning techniques and equipment usage.
  • Developed and implemented improved cleaning schedules for enhanced efficiency.
  • Conducted routine inspections to maintain quality control of service delivery.


Education

GED -

SOUTHERN REGIONAL TECHNICAL COLLEGE
Tifton, GA
02-2017

Skills

  • Cash handling
  • Decision-making
  • Workplace safety
  • Opening and closing procedures
  • Punctual and reliable
  • Inventory control
  • Payment processing
  • Documentation and reporting
  • Flexible schedule
  • Inventory controls
  • Sales strategies
  • Hiring and recruiting
  • Operations management
  • Customer service focus
  • Employee training

Accomplishments

  • Supervised team of 10 staff members.
  • Used Microsoft Excel to develop inventory tracking spreadsheets.
  • Resolved product issue through consumer testing.

Certification

  • Certified Shift Management, McDonald - 2 years
  • Certified Machine Operator , Heatcraft - 1 year

Timeline

Shift Manager

McDonald's Restaurant
05.2025 - Current

Machine Operator/Assembler

Heatcraft Refrigeration
02.2022 - 03.2025

Kitchen Supervisor

Hog N Bones
04.2019 - 03.2022

Assistant Manager

Dollar General Store
07.2017 - 05.2019

Kitchen Manager

EASTSIDE SUPRETTE
06.2014 - 07.2017

Janitor

Smith Janitorial Service And Supply
03.2009 - 07.2014

GED -

SOUTHERN REGIONAL TECHNICAL COLLEGE

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