Joshua Diaz
Eloy,AZ
Summary
Dedicated professional eager to create and implement successful strategies. Strong communication and interpersonal skills and committed to pursuing best practices related to employee development and retention. Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy.
Overview
6
6
years of professional experience
1
1
Certification
Work History
Leave of Absence Administrator, Benefits, HR
Salt River Project (SRP)
10.2022 - 10.2023
- Coordinated leave of absence program
- Manage FMLA leaves for over 4,000 employees
- Handle incoming calls to HR Leave of Absences hotline, provide employees with accurate information regarding
- Generate and analyze reports to monitor employee engagement and attrition trends
- FMLA, company-paid parental leave, medical leave, and personal leave
- Schedule advising calls with employees inquiring about maternal, medical, etc.
- Work with third party vendors to hold them accountable to company's standards/policies
- Triage between employees and third party vendor to resolve issues with FMLA, STD, LTD claims or physicians forms
- Inform managers to coach and discipline employees with regard to leave of absences
- Collaborating with Employee and Labor Relations representatives, Human Resources, Benefits, and Payroll department to resolve any issues regarding employee’s leave of absence and pay
- Calculate employees sick continuation pay, provide appropriate demographic information to third party vendor as needed
- Improved organizational filing systems for confidential employee records, resulting in improved accessibility and efficiency
- Collaborate and delegate tasks to intern assistant
- Coordinate implementation of people-related services, policies and programs through departmental staff
Licensed Nurse Assistant, Health Services, HR
Salt River Project (SRP)
10.2021 - 10.2022
- Covid-19 and Influenza testing for employees who display symptomatic, use NAAT lab instruments to identify any possible strains of SARS-CoV-2, Influenza A or B, collected samples via nasal/nasopharyngeal/saliva
- Obtain employee vitals, maintain lab instruments clean, QC all instrumental machines, sanitize patient rooms
- Conduct drug testing for new hires and customer service rep mass hires
- Place employees on quarantine, follow up with symptomatic and post-symptomatic employees until company’s return to work criteria policy are met, schedule return to work appointments as needed for employees
- Handle all incoming calls from clinic hotline, speak with employees reporting symptomatic and give appropriate direction under RN supervision, document all medical information/interactions with employees on medical charting system, constantly consult with RN in regard to high risk cases
- Make frequent outgoing calls to employees to inform them of contract trace investigations within company and inform them of next steps
- Inform clinic management of any new trends within specific areas of company and the impact they may have on business, strategize with other departments to mitigate business loss
- Keep supervisors and leaders updated on employee’s duty disposition at all times, send out duty disposition reports on employee to group departments
Licensed Nurse Assistant
Oasis Pavilion Nursing And Rehabilitation Facility
08.2020 - 09.2021
- Take report from previous shift nurse, obtained vitals on assigned patients, conducted rounds on all patients, assisted fellow nurses in other halls as requested
- Assist patients with ADL’s
- Care for patients hospital s/p
- Answer incoming call lights and escalate requests to appropriate charge nurse
- Assist RN/LPN in maintaining PEG tubes, urinary catheters, wound care
- Perform BLS CPR on patients who have no signs of life, work with EMT teams during code blue
- Chart all care performed on patients and keep charge nurse informed and updated of any physical or psychiatric changes in patients
- Perform post mortem care on deceased patients
Direct Care Worker/Caregiver
Total Care Connections
03.2019 - 07.2020
- Assist residents with ADL’s, e.g. bathing, dressing, cooking, cleaning
- Gait walking therapy with patients
- Direct residents with dementia/Alzheimer’s to engage in brain stimulation activities
- Work with family members to coordinate best possible care for patient
- Inform family and management of any dangers patients may pose to themselves and find solutions to reduce risk
- Document care given to patient during shift and note any physical or mental changes in patients, reach out to emergency services appropriately
Assistant Kitchen Manager
Toltec Elementary School District
01.2018 - 03.2019
- Checked and tested foods to verify quality and temperature
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning
- Delegated food preparation duties down to cooks and followed up with cooks to verify proper preparation and production of meals
- Identified team weak points and implemented corrective actions to resolve concerns
Education
Associate of Applied Science -
Central Arizona
Coolidge, AZHigh School Diploma -
Villa Oasis Interscholastic Center For Education
Toltec, AZ05.2017
Skills
- Schedule Coordination
- Project Coordination
- Office Administration
- Resourceful and Analytical
- Data Confidentiality
- Program Management
- Team Collaboration
- Policy Writing
- Program Oversight
- Deadline Adherence
- Scheduling
- Decision-Making
- Documentation and Reporting
- Verbal and Written Communication
- Administrative Support
Certification
- Licensed Nurse Assistant
- American Heart Association Basic Life Support-Certified
- American Heart Association First Aid-Certified
- Level One Fingerprint Clearance
Languages
Spanish
Native or Bilingual
Timeline
Leave of Absence Administrator, Benefits, HR
Salt River Project (SRP)
10.2022 - 10.2023
Licensed Nurse Assistant, Health Services, HR
Salt River Project (SRP)
10.2021 - 10.2022
Licensed Nurse Assistant
Oasis Pavilion Nursing And Rehabilitation Facility
08.2020 - 09.2021
Direct Care Worker/Caregiver
Total Care Connections
03.2019 - 07.2020
Assistant Kitchen Manager
Toltec Elementary School District
01.2018 - 03.2019
Associate of Applied Science -
Central Arizona
High School Diploma -
Villa Oasis Interscholastic Center For Education
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