Joshua Diaz
Savannah,GA
Summary
Dynamic leader with a proven track record at Savannah Sweets, enhancing workflow and productivity by implementing strategic policy updates and optimizing staff schedules. Expert in multitasking and team collaboration, I excel in fast-paced environments, significantly boosting operational efficiency. Skilled in budget management and staff development, I ensure top-notch service and safety standards.
Overview
8
8
years of professional experience
Work History
Valet Supervisor
PMC
05.2024 - Current
- Delivered guest vehicles smoothly and met diverse needs of valet customers.
- Maintained cleanliness of work sites, parking spaces, and guest services stations.
- Helped guests unload and load luggage.
- Answered guest's questions about property amenities and services.
- Resolved customer complaints through calm, constructive communication.
Warehouse Manager
Savannah Sweets
11.2020 - Current
- Improved delivery plans with strong scheduling knowledge, organizational skills, and route development expertise.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
- Boosted warehouse operations performance by overseeing dispatching and setting optimal employee schedules.
- Organized records of vehicles, schedules and completed orders.
- Oversaw warehouse staff and maintained efficiency in fast-paced environment.
Server Assistant
Chive Sea Bar & Lounge
12.2023 - 05.2024
- Bussed tables between courses and load and unloaded trays to expedite tasks.
- Assisted with dining room set up prior to and after service period.
- Kept close eye on customers to quickly spot leaving guests and clear tables for future patrons.
- Collaborated with other staff members to maintain high-level customer satisfaction.
- Maintained knowledge of current menu items, garnishes, ingredients and preparation methods to promptly answer customer questions.
- Supported fast table turnover by taking customer orders and payments accurately and efficiently.
- Checked dining area supplies of linens, wrapped silverware, and replenished low stock.
- Communicated customer needs clearly to kitchen staff for fast, accurate orders.
Soccer Referee
Savannah United
05.2016 - 07.2023
- Officiated at sporting events, games, or competitions to maintain standards of play and verify observed game rules.
- Examined equipment for proper functionality and promoted safe playing conditions.
- Addressed rule infractions or complaints by participants to assess any necessary penalties.
- Enforced discipline to encourage respect, fairness and equality for players.
- Monitored and managed soccer games to verify safety and promote good sportsmanship for players.
- Mentored and supported new referees to enhance knowledge of fundamentals of game and apply best practices.
Education
Bachelors - Accounting And Finance
Georgia Southern University
Statesboro, GA12.2026
High School Diploma -
Savannah Arts Academy
Savannah, GA05.2022
Skills
- Multitasking proficiency
- Budgeting and financial management
- Cash handling expertise
- Staff Training and Development
- Delegation and Supervision
- Professional Appearance
- Decision-making capabilities
- Team Collaboration
- Attention to Detail
- Time Management
Timeline
Valet Supervisor
PMC
05.2024 - Current
Server Assistant
Chive Sea Bar & Lounge
12.2023 - 05.2024
Warehouse Manager
Savannah Sweets
11.2020 - Current
Soccer Referee
Savannah United
05.2016 - 07.2023
Bachelors - Accounting And Finance
Georgia Southern University
High School Diploma -
Savannah Arts Academy
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