JOSHUA DIAZ
Goodyear,USA
Summary
Versatile and results-driven professional with a background in real estate. Strong background in retail management, and the food service industry. Over 10 years of experience leading teams, driving sales, and delivering exceptional customer service across diverse sectors. Skilled in property sales and leasing, inventory control, staff training, and operational efficiency. Proven ability to adapt quickly, manage multiple priorities, and build lasting client relationships. Committed to delivering value through strategic thinking, hands-on leadership, and a passion for excellence in both service and sales environments.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Realtor
RealtyOne Group
04.2025 - Current
- Building lasting relationships with clients through excellent communication, personalized service, and dedication to their needs.
- Developing strong knowledge of local market conditions, allowing for accurate pricing strategies and targeted marketing efforts.
- Coordinated various aspects of real estate transactions such as inspections, appraisals, and financing arrangements, minimizing delays and challenges for clients.
SHIFT LEAD
WILDFLOWER BREAD COMPANY
08.2023 - 01.2025
- Assisted customers with inquiries, orders and complaints in a timely manner.
- Performed excellent customer service.
- In charge of a team of 15-20 Breahheads
- Completed store opening and closing procedures and balanced tills.
- Trained new employees and delegated daily tasks and responsibilities.
- Maintained a clean and organized work environment, ensuring safety standards were met consistently.
- Oversaw cash handling procedures, ensuring accuracy and proper documentation at all times.
WAREHOUSE SPECIALIST
ACE HARDWARE
01.2023 - 09.2023
- Responsible for using inventory control tools.
- Responsible for ensuring orders are pulled accurate and shipped safely.
- Driving different power equipment such as tugger, electric pallet jacks, stockers, etc.
- Worked as a team to get all orders done for the day.
FULFILLMENT TEAM LEAD
TARGET
08.2022 - 01.2023
- Prioritize the guest experience and provide the best service possible
- Model, train coach expectations to deliver the service standard
- Efficiently deliver to the guest by leading pick, pack and ship fulfillment work
- Establish clear goals and expectations and hold members accountable to expectations
- Fasted paced, open and ready for changes to meet the business needs
- Promoted a positive work environment by fostering teamwork, open communication, and employee recognition initiatives.
LINE COOK
BJ'S RESTAURANT & BREWHOUSE
10.2021 - 07.2022
- Follow and execute orders as they come in
- Work clean and efficiently
- Detail oriented
- Working in a team environment, helping one another
WAITER/SERVER
CAPE FEAR CAFÉ
06.2021 - 10.2021
- Providing excellent wait service to ensure customer satisfaction
- Taking customer orders and delivering food and beverages
- Making menu suggestions and answering any questions they may have
TEAM LEAD/SUPERVISOR
WALMART
11.2020 - 05.2021
- Help customers and provide outstanding customer service
- Teach and train associates the rules and procedures
- In charge of multiple areas of the business to ensure products were being stocked
FREIGHT TEAM LEAD
THE HOME DEPOT
01.2019 - 05.2020
- To ensure that all merchandise from the trucks is stocked and properly placed on shelf
- I have received two Homer integrity awards for doing the right thing
SUPPORT MANAGER
WALMART
06.2017 - 08.2017
- Provide outstanding customer service
- In charge of running the grocery side of the store
- Ensure all returns are put back on shelf
- In charge of around 15 people to make sure that their departments were being properly zoned and customers were being taken care
DEPARTMENT MANAGER
WALMART
01.2017 - 06.2017
- To provide excellent customer service
- Have product knowledge to ensure the customers are given exactly what they need
- Working with vendors to bring in the right merchandise
- Had to ensure that inventory was being kept track of and out of stocks
SUPPORT MANAGER
WALMART
05.2014 - 01.2017
- Provide outstanding customer service
- Help run the general merchandise side of the store
- In charge of 10-15 people to ensure that all returns are done and departments are being zoned properly
- Partner with assistant managers to make sure features and end caps were properly placed and featured right
Education
Completed Coursework Towards High School or Equivalent -
Lake Havasu High School
Skills
- Reach truck operation
- Pallet jack operation
- Logistics coordination
- Forklift operation
- Customer service expertise
- Order fulfillment
- Workforce development
- Warehouse Experience
- Packaging
- Team leadership
- Inventory order selection
- Freight Experience
- Customer service focus
- Client relations
Certification
Food Handler Certification
Timeline
Realtor
RealtyOne Group
04.2025 - Current
SHIFT LEAD
WILDFLOWER BREAD COMPANY
08.2023 - 01.2025
WAREHOUSE SPECIALIST
ACE HARDWARE
01.2023 - 09.2023
FULFILLMENT TEAM LEAD
TARGET
08.2022 - 01.2023
LINE COOK
BJ'S RESTAURANT & BREWHOUSE
10.2021 - 07.2022
WAITER/SERVER
CAPE FEAR CAFÉ
06.2021 - 10.2021
TEAM LEAD/SUPERVISOR
WALMART
11.2020 - 05.2021
FREIGHT TEAM LEAD
THE HOME DEPOT
01.2019 - 05.2020
SUPPORT MANAGER
WALMART
06.2017 - 08.2017
DEPARTMENT MANAGER
WALMART
01.2017 - 06.2017
SUPPORT MANAGER
WALMART
05.2014 - 01.2017
Completed Coursework Towards High School or Equivalent -
Lake Havasu High School
Similar Profiles
Silvia HernandezSilvia Hernandez
Real Estate Agent at RealtyOne GroupReal Estate Agent at RealtyOne Group
Lisa SandovalLisa Sandoval
Licensed Realtor at RealtyONe GroupLicensed Realtor at RealtyONe Group
Wendy WilsonWendy Wilson
Washington State Realtor at Self/ RealtyOne Group PrestigeWashington State Realtor at Self/ RealtyOne Group Prestige
Jyothi AneeshJyothi Aneesh
Clinical Coordinator - Medical Surgical Telemetry at Abrazo West CampusClinical Coordinator - Medical Surgical Telemetry at Abrazo West Campus
Tatyana SmithTatyana Smith
CSR - Customer Service Representative/Billing and Collections Specialist at Gatestone Co.CSR - Customer Service Representative/Billing and Collections Specialist at Gatestone Co.