Joshua Dillow

Team Member

Chick-fil-A

09.2022 - 03.2024

Kept work areas clean, organized, and safe to promote efficiency and team safety.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods. would often take shift or come in if asked even if not scheduled
Contributed to team success by completing jobs quickly and accurately.
Developed strong cooperative relationships with coworkers and managers.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Operated register to process payments and collect cash payment for order totals.
Worked different stations to provide optimal coverage and meet production goals.
Addressed and resolved customer complaints in polite and professional manner.
Increased customer satisfaction with prompt and accurate responses to inquiries, addressing concerns, and resolving issues.
Assisted with stocking of merchandise.
Trained new team members by relaying information on company procedures and safety requirements.
Broke down boxes and cartons, disposing of refuse in proper cardboard receptacles.
Ensured smooth operations during peak periods via effective time management techniques such as delegation and task prioritization.
Maintained strict adherence to company policies and procedures while sustaining high-quality work standards under pressure.
Improved customer satisfaction by quickly helping each person find desired items.
Achieved high level of customer service with thorough product knowledge and attentive assistance.
Maintained clean and orderly store environment, ensuring pleasant shopping experience for customers.