Joshua Dobiecki
Springfield,MA
Summary
Dynamic HVAC professional with extensive experience at Lennox and a proven track record in A/C troubleshooting and technical training. Adept at enhancing system efficiency and delivering exceptional customer service, I consistently exceed sales targets while leading teams to success. Committed to driving operational excellence and fostering client relationships.
Reputable Technician with several years of hands-on experience monitoring and servicing systems and troubleshooting equipment. Analytical and logical team player recognized for handling tasks quickly and accurately. Comfortable working independently without supervision.
Overview
11
11
years of professional experience
1
1
Certification
Work History
Technician
Lennox
Windsor, CT
01.2024 - 01.2025
- Need bullet points for technician duties
- Promoted in (date) to Manager and need bullet points for manager duties, include helping out other location
Technician
Gervais
Auburn, Massachusetts
01.2024 - 2024
- Need bullet points for technical duties
- Diagnosed mechanical issues to ensure system efficiency and reliability.
- Collaborated with team members to troubleshoot technical problems effectively.
- Maintained accurate records of service calls and repairs performed.
- Communicated with customers to explain service processes and recommendations.
- Utilized diagnostic tools to evaluate system performance and recommend solutions.
- Replaced defective components or parts as needed.
- Performed troubleshooting and repair of equipment in accordance with manufacturer specifications.
HVAC Manager
Pioneer Valley Environmental
Ware, MA
01.2021 - 01.2024
- Met/exceeded all monthly sales plans incentives
- Went to customers homes and helped sell new HVAC equipment
- Prepared quotes for HVAC technicians for customers
- Supervised a of 8 with daily activities and dealing with customers
- Prepared training sessions for employees
- Ran weekly meetings with employees on the various topics that needed attention
- Troubleshooted in field with technicians as needed
Sales Manager
Johnston Supply Balsan Group
Chicopee, MA
01.2020 - 01.2021
- Met/exceeded all monthly sales plans incentives
- Managed accounts along with the House accounts – brought in new business via cold calls and referrals
- Helped corporate customers gain value within their company by using Johnstone Supply
- Prepared trainings for corporate customers
HVAC Technician
Hurley and David
Springfield, MA
01.2015 - 01.2018
- Installed HVAC systems according to manufacturer specifications and industry standards.
- Conducted routine maintenance on heating and cooling equipment for optimal performance.
- Diagnosed system issues using diagnostic tools and recommended appropriate solutions.
- Collaborated with team members to improve service delivery and workflow efficiency.
- Provided exceptional customer service during service calls and installations.
Branch Manager
Johnston Supply
Chicopee, MA
01.2014 - 01.2015
- Managed overall store and employees
- Monthly Paperwork for management
- Balance daily cash
- Run reports for daily logs on the Branch
Education
Certificate - HVAC/R program
Porter And Chester Institute
Chicopee, MA01.2014
Certificate -
Springfield Technical Community College
Springfield, MA01.2008
High School -
Ludlow High School
Ludlow, MA01.2007
Skills
- A/C troubleshooting
- Equipment maintenance
- System diagnostics
- HVAC installation
- Technical training
- Customer service
Certification
- 2007, Certificate for operation of PE3000 Rider Pallet Truck
- 2008, Certificate for operation of High Lift/Reach Truck
- 2013, EPA card
References
upon request
Timeline
Technician
Lennox
01.2024 - 01.2025
Technician
Gervais
01.2024 - 2024
HVAC Manager
Pioneer Valley Environmental
01.2021 - 01.2024
Sales Manager
Johnston Supply Balsan Group
01.2020 - 01.2021
HVAC Technician
Hurley and David
01.2015 - 01.2018
Branch Manager
Johnston Supply
01.2014 - 01.2015
Certificate - HVAC/R program
Porter And Chester Institute
Certificate -
Springfield Technical Community College
High School -
Ludlow High School