Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
3
3
years of professional experience
Work History
Front of House Staff Member
Hop Doddy
09.2022 - Current
Established welcoming atmosphere by greeting each guest warmly.
Helped guests at tables when in need of assistance.
Helped guests with food and cocktail pairings.
Trained new staff in front-of-house procedures, customer relations, and cleaning.
Assisted servers with delivering food, filling beverages, and retrieving items for guests.
Assisted with preparations of To-Go orders as needed.
Barista
Starbucks
08.2021 - 09.2022
Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
Controlled line and crowd with quick, efficient service.
Cleaned counters, machines, utensils, and seating areas daily.
Maintained regular and consistent attendance and punctuality.
Memorized recipes for specialty coffee beverages and seasonal offerings.
Trained new employees, sharing knowledge and expertise of coffees, teas, and merchandise.
Maintained and operated espresso machines, blenders, commercial coffee brewers, coffee pots, and other equipment.
Team Member
Chick Fil A
09.2020 - 08.2021
Kept work areas clean, organized, and safe to promote efficiency and team safety.
Contributed to team success by completing jobs quickly and accurately.
Learned all required tasks quickly to maximize performance.
Worked scheduled shifts and remained available to work during coworker absences, holidays, and busy periods.
Developed strong customer service and product knowledge skills to enhance individual and team performance.
Developed strong cooperative relationships with coworkers and managers.
Operated register to process payments and collect cash payment for order totals.
Assisted with inventory counts and stocking of merchandise.
Education
Associate of Applied Science - History Teacher Education
Houston Community College
Houston, TX
06.2025
High School Diploma -
Heights High School
Houston, TX
06.2020
Skills
Customer Engagement
Member Support
Station Preparation
Accurate Cash Handling
Supply Stocking
Suggestive Selling
POS Transactions
High-Volume Environments
Timeline
Front of House Staff Member
Hop Doddy
09.2022 - Current
Barista
Starbucks
08.2021 - 09.2022
Team Member
Chick Fil A
09.2020 - 08.2021
Associate of Applied Science - History Teacher Education