Joshua Donham
Buford,GA
Summary
Experienced Team Leader successful at reducing costs, increasing productivity and maximizing customer satisfaction. Exceptional leader with strong communication and conflict resolution abilities. 2 years of progressive leadership experience.
Overview
2
2
years of professional experience
Work History
Kitchen Team Leader
Chick-fil-A
03.2022 - Current
- Improved kitchen efficiency by streamlining processes and implementing new protocols.
- Led a team of cooks, ensuring consistently high-quality food preparation and presentation.
- Conducted daily checks of refrigerators and freezers to verify proper food storage, container labeling, and surface cleaning.
- Maintained a clean, safe, and organized work environment for optimal productivity.
- Collaborated with front-of-house teams to ensure seamless communication between the kitchen and dining areas.
- Implemented staff training programs to improve cooking techniques and kitchen safety standards.
- Enhanced customer satisfaction by responding promptly to special dietary requests or concerns.
- Analyzed operational metrics to identify opportunities for process improvement within the kitchen environment.
Store Associate
Ingles Supermarket
01.2022 - 03.2022
- Increased customer satisfaction by providing efficient and friendly service while handling transactions.
- Streamlined store operations by organizing merchandise displays and restocking shelves promptly.
- Maintained tidy and organized store to comply with cleanliness standards.
- Greeted customers, helped locate merchandise, and suggested suitable options.
- Maintained a clean and safe shopping environment for customers through regular cleaning and monitoring of store conditions.
- Handled cash register operations accurately.
Education
Bachelor of Arts - Music Performance
University of North Georgia, Gainesville
Oakwood12.2027
Skills
- Delegation Skills
- Time Management
- Performance Evaluation
- Cross-Functional Collaboration
- Problem Solving
- Sanitation Standards
- Food Safety Compliance
- Decision Making
Timeline
Kitchen Team Leader
Chick-fil-A
03.2022 - Current
Store Associate
Ingles Supermarket
01.2022 - 03.2022
Bachelor of Arts - Music Performance
University of North Georgia, Gainesville
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