Joshua Dorty
Memphis,TN
Summary
Diligent Material Handler offering experience moving loads quickly and without damage. Attentive and safety-focused with proven history of identifying potential hazards. Works well in both team and independent roles.
Overview
13
13
years of professional experience
Work History
Material Handler
FedEx
09.2022 - Current
- Responsible for the distribution of packages and mail to be loaded into the appropriate cans so it can be loaded onto the planes and delivered as soon as possible.
- Maintained a safe work environment by following proper safety protocols and conducting regular inspections.
- Used hand-held scanners and physical logs to accurately track item movements.
- Prevented product damage by carefully loading and unloading materials using appropriate equipment.
- Listened closely during team meetings to gain complete understanding of duties required for each shift, completing priority tasks first.
- Alerted supervisors and coworkers of hazards and other issues for quick resolutions.
- Increased customer satisfaction by accurately and promptly processing orders.
- Led team in high-demand periods, ensuring all orders were processed on time without compromising quality.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Assembled pallets and crates for secure transportation of materials.
Bakery Associate
Sams Club
05.2021 - 09.2022
- Responsible for handling distribution with inventory and ongoing projects involved in the bakery
- In charge of packing goods and other products in the bakery.
- Ensured food safety compliance by following strict guidelines for storage, handling, and preparation of baked goods.
- Performed routine equipment maintenance tasks such as cleaning mixers, ovens, or utensils to maintain optimal functionality and prevent potential hazards.
- Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
- Improved bakery efficiency through effective time management and prioritization of tasks.
- Consistently met or exceeded productivity goals while maintaining high-quality standards for all baked goods produced.
- Delivered outstanding customer experiences by addressing concerns promptly and professionally, resulting in repeat business from satisfied patrons.
- Maintained proper inventory levels by conducting regular stock checks and placing timely orders when necessary.
- Prepared all pastry items in accordance with standards of quality, quantity control, taste, and presentation.
- Increased sales by recommending complementary items and promoting current specials to customers.
- Monitored counter and display inventory by replacing stock and requesting new products from kitchen to keep areas well-stocked for maximum sales.
- Reduced waste by accurately measuring ingredients and implementing proper portion control during preparation stages.
- Trained new employees on bakery procedures, ensuring they quickly became productive contributors to the team.
- Participated in monthly team meetings to discuss strategies for improving bakery operations and providing input on potential opportunities for growth.
- Inspected goods to establish accurate pricing and labeling.
- Recommended new bakery items to customers based on taste preferences, building rapport and boosting sales.
- Decorated and merchandised quality bakery goods to build business reputation and revenue base.
- Used utensils and equipment to portion, wrap and display bakery items.
- Checked expiration dates and rotated products to verify freshness and avoid spoilage.
- Maintained tidy and organized work area to comply with cleanliness standards.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Opened, shelved and merchandised new products in visually appealing and organized displays for optimal sales promotions.
- Provided exceptional services and pleasant shopping experiences to retail customers.
- Engaged in friendly conversation with customer to better uncover individual needs.
- Wrapped, boxed and weighed bakery department products.
- Prioritized helping customers over completing other routine tasks in store.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Used in-store system to locate inventory and place special orders for customers.
- Listened to customer needs and desires to identify and recommend optimal products.
- Created inviting environment for customers by maintaining store organization and cleanliness.
Warehouse Associate
Amazon
03.2021 - 05.2021
- Responsible for loading and sorting packages to be delivered to customers in a timely manner
- Ensures that package lines are fully operating.
- Prepared orders for shipment by picking, packing, and labeling merchandise.
- Worked safely around moving machinery.
- Performed inventory control, such as counting, and stocking merchandise.
- Consistently met or exceeded productivity targets while maintaining high standards for quality and safety.
- Increased accuracy in order picking by utilizing electronic scanning devices and following established procedures.
- Manually or mechanically loaded and unloaded materials from pallets, skids, platforms, cars, lifting devices, or other transport vehicles
- Assisted in reducing product damage by properly handling and storing materials.
- Assisted with reorganizing storage areas to accommodate changes in demand patterns or product offerings.
- Completed regular cycle counts to maintain accurate inventory records.
- Contributed to a cleaner workspace with daily upkeep and scheduled deep cleaning sessions.
- Maintained clean, orderly work environment free of hazards.
- Loaded, unloaded, and moved material to and from storage and production areas.
- Assisted in receiving, stocking and distribution of merchandise.
- Used handheld scanners to efficiently track and maneuver freight throughout distribution network.
- Shipped material and performed boxing, packing, labeling, and preparation of related documents.
- Used machinery and equipment such as box cutters, shrink-wrap guns and electric pallet jacks.
- Assembled pallets and crates for secure transportation of materials.
- Operated equipment while observing standard safety procedures.
- Successfully navigated large shipments of materials through tight spaces and busy facilities.
- Verified quantity and description of materials received by checking merchandise against packing list.
- Moved furniture and boxes using utility dolly and truck ramp.
Stocker and Distribution Clerk
Sam’s Club
03.2013 - 05.2021
- Performs the distribution and sorting of bulk products throughout the entire store
- Responsible for changing floor layouts monthly as required by corporate headquarters
- Maintains proper inventory of all merchandise and reports any suspected theft or overages
- Responsible for identifying and resolving minor safety hazards
- Ensures improperly labeled mail is redirected as required.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Kept work areas neat, clean and free from debris.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Received new stock and input values into computer system.
- Maintained store assets with effective loss prevention strategies.
- Checked product levels and recommended new purchases.
- Recorded daily activities for inventory control.
- Supervised inventory cycle counting processes, accounting and surplus records, product damages and product returns.
- Prepared and checked outbound shipments for accuracy.
- Tracked production and quality control systems to proactively identify deficiencies.
Hospitality Associate/Cook's Assistant
The Village at Germantown
01.2016 - 03.2020
- In charge of making sure food is prepared according to the daily menus that’s provided each week
- Assigned to serving over 60 residents a meal service
- Providing excellent sanitation skills and serv safe techniques.
- Collaborated with the kitchen team to deliver high-quality food service during peak hours without compromising on presentation or taste.
- Maintained kitchen cleanliness and sanitation through correct procedures and scheduled cleaning of surfaces and equipment.
- Handled escalated customer concerns with speed and knowledgeable support to achieve optimal satisfaction and maintain long-term loyalty.
- Verified prepared food met standards for quality and quantity before serving to customers.
- Oversaw food preparation and monitored safety protocols.
- Motivated staff to perform at peak efficiency and quality.
- Implemented effective inventory control systems to reduce food spoilage and waste.
- Maintained clean and organized work areas at all times to bring safety and quality to food preparation process.
- Maintained a clean and sanitary workspace, ensuring compliance with health and safety regulations.
- Prepared meals efficiently under time constraints for timely service during peak hours.
- Demonstrated strong multitasking skills, managing multiple orders simultaneously without sacrificing quality or presentation.
- Prepared food items in compliance with recipes and portioning control guidelines.
- Served food and beverages promptly with focused attention to customer needs.
- Cultivated warm relationships with regular customers.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Prepared multiple orders simultaneously during peak periods with high accuracy rate, maximizing customer satisfaction, and repeat business.
- Set up and prepared cooking supplies and workstations during opening and closing to maximize productivity.
- Maintained well-stocked stations with supplies and spices for maximum productivity.
- Created identical dishes numerous times daily with consistent care, attention to detail, and quality.
- Reduced food waste significantly by implementing proper portion control and storage techniques.
- Contributed to positive guest experiences by accommodating special dietary needs and requests.
- Supported kitchen staff training and development, leading to increased productivity and efficiency.
Stocker
Walmart
06.2011 - 07.2012
- Responsible for stocking shelves and making small layout changes monthly
- Provided customer service to patrons
- Receives all deliveries and ensures timely distribution of items throughout the store
- Compares merchandise to invoices to ensure correct shipments have been received.
- Unloaded, sorted and stocked merchandise according to store layout and product placement.
- Answered customer questions and provided detailed product information.
- Greeted customers and directed to requested products.
- Maintained effective team member communication.
- Reduced out-of-stock situations with regular monitoring of product levels on sales floor.
- Completed end-of-day tasks such as returning misplaced items to their correct locations, contributing to an organized sales floor for the next day''s business.
- Maintained strong communication with supervisors regarding stock levels, upcoming promotions, and potential display changes.
- Ensured proper rotation of perishable goods to maintain freshness and comply with health regulations.
- Streamlined restocking processes by consolidating backstock and removing damaged or expired items.
- Demonstrated flexibility in adapting to different store sections as needed, supporting a cohesive stocking team environment across departments.
- Stocked designated items on shelves, end caps and displays.
- Kept aisles clear and clean while restocking to prevent accidents and enable others to easily pass by.
- Transported merchandise to sales floor and replenished out-of-stock and low-stock items.
- Maintained tidy and clean work areas to promote optimal productivity and safety standards.
- Kept work areas neat, clean and free from debris.
- Labeled products, rotated stock and fronted merchandise for appealing display.
- Stocked shelves to match planogram images and instructions.
- Moved cardboard, plastic ties, and other debris from unboxing to trash.
- Greeted store customers and discussed needs.
- Updated pricing by changing labels and signage for short-term promotions and final clearances.
- Pulled merchandise from inventory storage and documented quantities to maintain accuracy.
- Followed orders precisely for correct items, sizes and quantities.
- Operated equipment such as pallet jacks and hand trucks to move heavy boxes.
- Kept warehouse areas free of debris and safe for employees with proper storage and maintenance of machinery, tools and supplies.
- Transported merchandise pallets to move in warehouse.
- Disposed of damaged or defective items or coordinated returns to vendors for covered items.
- Marked stock with identification tags and labels to outline information such as storage locations.
- Moved pallets to and from trucks and around warehouse with forklifts to stay on top of demanding schedules.
- Stocked warehouse efficiently by comparing item numbers with storage locations.
- Updated merchandise pricing to match new values and special promotional rates.
- Collaborated with stock manager to effectively cut down on defective items in storage and in shipments.
- Filled shortages in available goods by requisitioning merchandise from suppliers based on space, demand and current pricing.
Education
High School Diploma -
Bolton High School
Arlington, TN05.2010
Skills
- MS Word
- MS Excel
- MS Access
- MS PowerPoint
- Outlook
- Material Handling
- Loading and unloading
- Order Picking
- Positive Attitude
Accomplishments
- Employee of the Month, 08/2021
- Awarded Associate of the month for outstanding performance during an unannounced state-board health inspection, 06/2018
- Promoted to head cook of dining department for exceptional performance during significant staff shortages, 03/2017
- Received certification in safe food handling and sanitation, 06/2017
- Received award for outstanding achievement for 7 years of dedicated performance of duties, 03/2013
- Awarded “Medal of Excellence” for outstanding customer service, 07/2013
Languages
English
Bilingual or Proficient (C2)
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Work Preference
Work Type
Full TimeLocation Preference
On-SiteRemoteImportant To Me
Career advancementWork-life balanceFlexible work hoursPaid time off401k matchPaid sick leaveHealthcare benefitsQuote
The only limit to our realization of tomorrow will be our doubts of today.
Franklin D. Roosevelt
Interests
Cooking
Films
Literature
Timeline
Material Handler
FedEx
09.2022 - Current
Bakery Associate
Sams Club
05.2021 - 09.2022
Warehouse Associate
Amazon
03.2021 - 05.2021
Hospitality Associate/Cook's Assistant
The Village at Germantown
01.2016 - 03.2020
Stocker and Distribution Clerk
Sam’s Club
03.2013 - 05.2021
Stocker
Walmart
06.2011 - 07.2012
High School Diploma -
Bolton High School