Joshua Drayton
New York
Summary
Reliable and people-focused professional with experience across healthcare, education, aviation, and retail environments. Skilled in supporting patients, students, and customers through clear communication, organization, and teamwork. Known for adapting quickly in fast-paced settings, following safety and compliance standards, and providing compassionate, professional service. Brings a strong work ethic, attention to detail, and a calm approach to problem-solving in high-responsibility roles.
Overview
2
2
years of professional experience
2
2
years of post-secondary education
Work History
Lead After-School Teacher
Goddard Riverside Community Center
New York
10.2023 - Current
- Planned engaging activities that fostered creativity and teamwork among students.
- Supervised daily classroom routines to ensure a safe learning environment.
- Developed lesson plans aligned with educational standards and student interests.
- Assisted in managing classroom behavior using positive reinforcement techniques.
- Collaborated with parents to discuss student progress and address concerns.
- Organized materials and resources for after-school programs and projects.
- Implemented feedback from students to enhance program effectiveness and engagement.
- Facilitated communication between school staff and parents and guardians regarding student performance issues.
- Collaborated with other teachers to develop lesson plans that met state standards.
- Provided guidance for students facing social or emotional issues outside the classroom setting.
- Organized after-school clubs focused on topics such as science, art or music appreciation.
Airport Ramp Agent
American Airlines
New York
09.2025 - 11.2025
- Loaded and unloaded baggage from aircraft efficiently and safely.
- Operated ground support equipment to facilitate aircraft servicing.
- Coordinated with team members to ensure timely departure of flights.
- Maintained cleanliness of ramp area to promote a safe working environment.
- Worked closely with air traffic controllers in order to maintain smooth operations on the ramp.
- Loaded and unloaded baggage and cargo onto aircrafts in accordance with safety regulations.
- Collaborated with supervisors and other staff members in order to complete tasks efficiently.
- Ensured that all passengers' luggage was properly weighed, labeled, and loaded onto appropriate flights.
Front Desk Dental Assistant
Morningside Dental Care
New York
03.2025 - 08.2025
- Welcomed patients and managed front desk operations efficiently.
- Scheduled appointments and coordinated patient flow throughout the day.
- Assisted in dental procedures by preparing instruments and materials.
- Handled patient inquiries and resolved issues with professionalism and empathy.
- Collaborated with dental team to improve overall patient experience at practice.
- Checked patients in and out, verified insurance and collected co-pays to keep business administrative and financial records current.
- Prepared new patient files and updated existing records with new personal, insurance, and medical information.
- Handled telephone and in-person requests for assistance from new and established dental practice patients.
- Educated patients about post-operative and at-home care for optimal outcomes.
- Assisted with scheduling of appointments, managed phone calls and emails from patients.
- Verified patient insurance coverage, communicated any changes to the appropriate personnel.
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
New York
05.2024 - 10.2024
- Assisted customers in selecting footwear and apparel based on preferences.
- Processed sales transactions accurately and efficiently at the register.
- Maintained organized displays, ensuring merchandise was visually appealing.
- Handled customer inquiries and resolved issues with professionalism and care.
- Promoted store loyalty programs to enhance customer engagement and retention.
- Helped customers find specific products, answered questions, and offered product advice.
- Performed cashier duties such as accepting payments, issuing receipts and counting money back change.
- Built and maintained relationships with peers and upper management to drive team success.
- Upsold additional items based on customer interests and needs.
- Demonstrated product features and benefits for customers' needs.
- Developed promotional strategies to increase sales volume.
Education
Associate of Applied Science - Dental Hygiene
SUNY Broome Community College
Binghamton, NY 08.2021 - 06.2023
Skills
- Customer & Patient Interaction
- Communication (Verbal & Written)
- Time Management & Scheduling
- Attention to Detail
- Team Collaboration
- Safety & Compliance Awareness
- Organization & Administrative Skills
- Problem Solving & Conflict Resolution
- Adaptability in Fast-Paced Environments
- Empathy & Professionalism
Timeline
Airport Ramp Agent
American Airlines
09.2025 - 11.2025
Front Desk Dental Assistant
Morningside Dental Care
03.2025 - 08.2025
Sales Associate
Footlocker, Foot Action, And Kids Footlocker
05.2024 - 10.2024
Lead After-School Teacher
Goddard Riverside Community Center
10.2023 - Current
Associate of Applied Science - Dental Hygiene
SUNY Broome Community College
08.2021 - 06.2023