Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joshua Drollette

Plattsburgh

Summary

Dynamic professional with extensive experience at PepsiCo as a Geo Box Delivery Driver, excelling in vehicle operation and customer service. Proven ability to resolve conflicts and ensure safety compliance while maintaining positive client relationships. Recognized for efficient route planning and commitment to delivering exceptional service in challenging conditions.

Overview

12
12
years of professional experience

Work History

Geo Box Delivery Driver

PepsiCo
Keeseville
05.2021 - Current
  • Loaded, secured, and unloaded cargo in a safe and timely manner.
  • Followed safety protocols for loading, unloading, securing, inspecting, operating, and maintaining the assigned vehicle.
  • Drove safely in all weather conditions including rain, snow, sleet, ice.
  • Resolved customer complaints in a professional manner while maintaining positive relationships with clients.
  • Performed pre-trip inspections of delivery vehicle according to company guidelines.
  • Provided excellent customer service by answering inquiries about products or services being delivered.
  • Handled customer service complaints with utmost professionalism and knowledgeable responses to maintain trust and company loyalty.

Correctional Officer

NYSDOCCS
Dannemora
09.2017 - 05.2021
  • Enforced prison rules and regulations while maintaining a safe environment for inmates and staff.
  • Supervised prisoners during meals, recreation time, work assignments, medical visits, court appearances, and other activities.
  • Assisted in training new Correctional Officers in proper safety protocols and techniques for dealing with difficult situations.
  • Responded to emergency situations such as riots or disturbances with appropriate force measures.
  • Prepared detailed reports documenting all relevant information related to daily operations at the correctional facility.

Welder

Bombardier Transportation
Plattsburgh
06.2013 - 09.2017
  • Adjusted settings on machines such as current level so it matches the specifications outlined in blueprints and drawings.
  • Maintained a clean working environment by removing scrap metal from work areas.
  • Inspected completed work for conformance to specifications using various instruments.
  • Read blueprints, drawings related to projects in order to determine proper dimensions of components being fabricated, welded together.

Education

High School Diploma -

Saranac Central High School
Saranac, NY
06-2013

Skills

  • Vehicle operation
  • Safety compliance
  • Cargo handling
  • Route planning
  • Customer service
  • Conflict resolution
  • Communication skills
  • Sales strategy development
  • Stocking and inventory

References

References available upon request.

Timeline

Geo Box Delivery Driver

PepsiCo
05.2021 - Current

Correctional Officer

NYSDOCCS
09.2017 - 05.2021

Welder

Bombardier Transportation
06.2013 - 09.2017

High School Diploma -

Saranac Central High School

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