Joshua Drumm
Senior Market Research & Project Manager
Newtown,CT
Summary
Strategic project manager with over 15 years of experience, including 8+ years people leadership roles, designing and executing comprehensive research programs that drive strategic planning and execution. Proven ability to lead and mentor high-performing teams, manage complex projects involving cross functional teams, and transforming complex data into actionable consumer insights that inform senior executive decision-making. Eager to use the knowledge and relationships I have developed over the years to ensure the successful execution of the business centers key strategic initiatives.
Overview
16
16
years of professional experience
Work History
Sr. Managing Director
Travelers Insurance
Hartford, CT
04.2024 - Current
- Lead and mentor a team of 3 high-performing directors, fostering a culture of excellence and delivering impactful insights across 32+ strategic projects annually, directly influencing business unit strategies.
- Lead the Enterprise Market Research Engagement Lead function, developing and implementing a comprehensive strategy to deliver tailored, actionable insights to 12 diverse business units and functional areas, enhancing strategic alignment and data-driven decision-making.
- Established processes and best practices to incorporate waterfall research project flows into the agile, cross functional journey environment.
Managing Director
Travelers Insurance
Hartford, CT
05.2019 - 04.2024
- Served as the engagement lead for Enterprise Marketing and Small Commercial divisions, translating business objectives into impactful research agendas.
- Developed and executed keystone enterprise-wide research initiatives including the Industry Opportunity Intelligence and Purchase Channel A&U programs, delivering actionable insights that shaped corporate and marketing strategies.
- Re-engineered the Business Placement Driver program, aligning methodologies with core strategic objectives to deliver actionable insights and spearheaded the selection and onboarding of a new vendor to enhance BPD analytics and actionable reporting.
Director
Ipsos ASI
11.2018 - 05.2019
Senior Account Manager
Ipsos ASI
02.2016 - 11.2018
Senior Account Manager
Questback
01.2014 - 02.2016
Account Manager
Questback
04.2012 - 01.2014
Assistant Research Executive
Millward Brown
01.2010 - 04.2012
Education
Bachelor of Science - Psychology
Suffolk University
Boston, MA 05.2001 -
Skills
Complex Project Management
Project Management Methodologies (Agile / Waterfall / Hybrid)
At-Risk Project Recovery & Rescoping
Root Cause Analysis
Vendor Management
Resource & Demand Planning
Team Development & Mentorship
Executive Stakeholder Management & Communication
Strategic Insight Development
Cross-Functional Collaboration
Timeline
Sr. Managing Director
Travelers Insurance
04.2024 - Current
Managing Director
Travelers Insurance
05.2019 - 04.2024
Director
Ipsos ASI
11.2018 - 05.2019
Senior Account Manager
Ipsos ASI
02.2016 - 11.2018
Senior Account Manager
Questback
01.2014 - 02.2016
Account Manager
Questback
04.2012 - 01.2014
Assistant Research Executive
Millward Brown
01.2010 - 04.2012
Bachelor of Science - Psychology
Suffolk University
05.2001 -