Joshua Duckworth
Tobort,LA
Summary
Proven operations manager skilled in implementing process improvements, employee training, and loss prevention strategies. Committed to enhancing workflow efficiency and ensuring safety protocols for optimal team performance. Dynamic professional with expertise in operations management and employee training. Known for strong problem-solving skills and commitment to fostering a positive work environment. Ready to leverage experience in loss prevention and safety protocols to drive operational excellence. Detail-oriented associate with a strong background in operations and loss prevention. Recognized for implementing effective safety protocols and developing training programs that enhance team capabilities. Eager to contribute to improved customer service and operational efficiency.
Overview
5
5
years of professional experience
4
4
years of post-secondary education
Work History
GM associate
Walmart
Plaquemine
05.2025 - 10.2025
- Oversaw daily operations to ensure smooth workflow and efficiency.
- Developed training programs to enhance employee skills and knowledge.
- Implemented process improvements to streamline operations and reduce costs.
- Coordinated inventory management to maintain stock levels and minimize waste.
- Fostered a positive work environment through effective team communication.
- Analyzed operational data to identify trends and inform decision-making.
Asset Protection Associate
Walmart
Port Allen
12.2024 - 05.2025
- Monitored store premises to prevent theft and ensure safety protocols.
- Conducted routine inspections of merchandise and security systems.
- Assisted in training new associates on loss prevention techniques.
- Collaborated with law enforcement on suspected theft incidents.
- Maintained detailed reports of incidents and investigations for management.
- Implemented strategies to improve customer service while reducing loss.
Shift Lead
Dollar General
Fordoche
01.2024 - 11.2024
- Supervised store operations ensuring compliance with company policies and procedures.
- Trained and mentored new team members on customer service standards.
- Managed inventory levels through regular stock checks and product organization.
- Coordinated daily schedules to optimize staff coverage during peak hours.
- Resolved customer inquiries and complaints promptly to maintain satisfaction.
- Conducted safety inspections to ensure a safe shopping environment for customers.
- Assisted in the training of new employees.
pizza hut manager
Pizza Hut
new roads, lousaina
01.2023 - 07.2023
- Developed and maintained relationships with customers and suppliers through account development.
- Maximized performance by monitoring daily activities and mentoring team members.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Accomplished multiple tasks within established timeframes.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
- Maintained positive customer relations by addressing problems head-on and implementing successful corrective actions.
General Laborer
Star Telecommunications
New Roads
11.2022 - 12.2022
- Operated hand tools and machinery for installation tasks.
- Followed safety protocols to ensure a secure work environment.
- Collaborated with technicians during equipment setup and maintenance.
- Collaborated with team members to complete assigned tasks and meet tight deadlines.
Overnight Stocker
Walmart
New Roads
01.2022 - 10.2022
- Stocked shelves with merchandise to ensure availability for customers.
- Organized backroom inventory for efficient product retrieval and storage.
- Maintained cleanliness and organization of stock areas throughout the shift.
- Monitored product expiration dates and removed outdated items from shelves.
- Organized shelves, racks and bins to ensure product availability.
- Removed product from boxes and placed on shelves according to merchandising guidelines.
Online Grocery Associate
Walmart
New Roads
01.2021 - 12.2021
- Facilitated online grocery orders and product selection for seamless customer experience.
- Accurately picked and packed items to ensure timely deliveries.
- Organized storage areas to maintain cleanliness and efficiency.
- Utilized handheld devices for precise inventory tracking.
- Resolved customer inquiries regarding product availability and substitutions.
Line Worker
GSM Outdoors
new roads, lousaina
06.2020 - 12.2020
- Maintained maximum organization and productivity by properly sorting project components on work tables.
- Assisted quality assurance by inspecting items and removing defective parts.
- Supported current production needs by moving items between equipment, conveyors, and staging areas.
- Inspected final products to assess compliance with quality standards and established tolerances.
- Took on additional shifts during peak work periods to keep projects on schedule.
- Trained new employees on production line machinery for maximum output and safety.
- Used equipment properly to avoid workplace hazards or injuries.
- Assembled products according to changing daily work orders and specific customer needs.
Education
High School Diploma -
Livonia High School
Louisiana 01.2016 - 01.2020
Skills
- Operations management
- Employee training
- Loss prevention strategies
- Problem solving
- Safety protocols
- Leadership development
- Sales
- Risk management
- Cost analysis and savings
Timeline
GM associate
Walmart
05.2025 - 10.2025
Asset Protection Associate
Walmart
12.2024 - 05.2025
Shift Lead
Dollar General
01.2024 - 11.2024
pizza hut manager
Pizza Hut
01.2023 - 07.2023
General Laborer
Star Telecommunications
11.2022 - 12.2022
Overnight Stocker
Walmart
01.2022 - 10.2022
Online Grocery Associate
Walmart
01.2021 - 12.2021
Line Worker
GSM Outdoors
06.2020 - 12.2020
High School Diploma -
Livonia High School
01.2016 - 01.2020