Summary
Overview
Work History
Education
Skills
References
Timeline
Generic

Joshua Duesbury

Rosedale Queens

Summary

Dynamic professional with a versatile background in retail, recognized for strong time management and resilience. Proven ability to analyze sales trends, identify growth opportunities, and enhance inventory processes. Results-driven stock lead focused on leadership and self-motivation, fostering team collaboration to boost productivity and customer satisfaction.

Overview

6
6
years of professional experience

Work History

Stock Lead

Alo Yoga
Rosedale
11.2023 - Current
  • Tracked outgoing orders to update customers on shipping status.
  • Set up advertising signs to enhance customer attraction and promote sales.
  • Received, counted, and recorded stock items for accurate inventory management.
  • Packed products carefully to prevent damage during transport.
  • Printed and applied accurate labels to boxes prior to shipment.
  • Maintained a clean, organized, and safe work area at all times.
  • Monitored store performance metrics to assess sales volume and profit margins.
  • Analyzed sales data to uncover trends and improvement opportunities.

Sales Associate

G Star RAW
04.2022 - Current
  • Engaged customers in professional dialogue to assess needs and provide tailored solutions.
  • Executed daily recovery tasks to maintain clean, organized areas, enhancing productivity.
  • Assisted customers in locating products, addressing inquiries, and delivering product recommendations.
  • Cultivated relationships with peers and management to promote team success.
  • Trained new team members on cash register operations, stock procedures, and customer service protocols.
  • Received and organized product shipments on retail shelves promptly upon delivery.
  • Managed inventory tracking, relocated excess stock, and arranged products to boost sales.
  • Increased average purchase amounts through effective cross-selling strategies with related products.

Sales associate/stock

JD sports
01.2020 - 02.2021
  • Answered incoming telephone calls to provide information about products, services, store hours, policies and promotions.
  • Kept apprised of emerging trends and provided informative customer service to assist in product selection.
  • Offered product and service consultations and employed upselling techniques.
  • Helped average 100-200 plus customers per day by responding to inquiries and locating products.
  • Assisted customers by finding needed items and checking inventory for items at other locations.
  • Sold various products by explaining unique features and educating customers on proper application.
  • Maintained well-stocked and organized sales floor with latest merchandise to drive sustained sales revenue.
  • Reset store displays for special events and seasonal merchandise changes.
  • Met with customers to offer assistance with selecting merchandise, finding accessories and completing purchases.

Education

CUNY College of Staten Island
Staten Island, NY
01.2021

Edward R. Murrow
Brooklyn, NY
01.2020

Skills

  • Leadership and self-motivation
  • Time management and multitasking
  • Adaptability and resilience
  • Willingness to learn
  • Effective communication skills
  • Customer service and deal closing
  • Technical proficiency

References

References available upon request.

Timeline

Stock Lead

Alo Yoga
11.2023 - Current

Sales Associate

G Star RAW
04.2022 - Current

Sales associate/stock

JD sports
01.2020 - 02.2021

CUNY College of Staten Island

Edward R. Murrow