Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Dunkle

Indianola,Iowa

Summary

Dynamic manager with a proven track record at Menards, excelling in team leadership and customer service. Achieved departmental goals through strategic planning and effective staff training. Skilled in inventory management and conflict resolution, fostering a positive environment that enhanced team performance and customer satisfaction.

Overview

14
14
years of professional experience

Work History

Manager

Menards
12.2024 - Current
  • Supervised daily operations to ensure compliance with safety and operational standards.
  • Trained team members on product knowledge and customer service best practices.
  • Managed inventory levels using Menards' inventory management system for optimal stock availability.
  • Coordinated scheduling to maximize workforce efficiency during peak hours.
  • Resolved customer inquiries and complaints, fostering a positive shopping environment.
  • Cross-trained existing employees to maximize team agility and performance.
  • Achieved departmental goals by developing and executing strategic plans and performance metrics.

Machine Operator

SCE&G
02.2011 - 09.2024
  • Operated heavy machinery including excavators, bulldozers, and cranes to complete construction projects efficiently.
  • Conducted routine maintenance checks to ensure optimal machine performance and safety compliance.
  • Maintained a clean and organized work environment, minimizing hazards and promoting overall safety on the job site.
  • Operated forklift, haul trucks, loader and other equipment on daily basis.
  • Operated dozer and heavy equipment on slopes, hillsides and roadsides.
  • Loaded and unloaded equipment from vehicles and trailers.
  • Trained new employees in efficient and safe operation of dozer.
  • Installed, repaired, and maintained piping systems in residential and commercial settings.
  • Interpreted blueprints and technical drawings to ensure precise installations.
  • Ensured compliance with industry standards and regulations during all operations.
  • Replaced faulty parts and repaired structural damages to pipes and related components.

Education

Business

George Wythe High School
Richmond, VA
06-2010

Skills

  • Customer service
  • Team leadership
  • Time management
  • Decision-making
  • Complex Problem-solving
  • Relationship building
  • Goal setting
  • Documentation and reporting
  • Staff training and development
  • Conflict resolution
  • Budget control

Timeline

Manager

Menards
12.2024 - Current

Machine Operator

SCE&G
02.2011 - 09.2024

Business

George Wythe High School

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