Dedicated and compassionate Registered Nurse (RN) with a progressive career history in direct patient care, triage, and care coordination in a fast-paced environment. Proven to remain calm under pressure and skillfully handle difficult patients and high-stress situations while consistently developing strong relationships with patients and families through empathetic communication, respectful attitude, and excellent customer service.
Patient focused care
Medical records management
Safety regulations implementation
Employee development and management
Patient and family relationships
Process and safety improvement
Budget control
Customer service-oriented