Summary
Overview
Work History
Education
Skills
Timeline
Generic

Joshua Durham

Las Vegas,NV

Summary

Dynamic professional with a proven track record at Rasing Canes, adept in sales monitoring and excelling in customer relations. Spearheaded training initiatives, enhancing team effectiveness by 30%. Expert in recruiting and adept at navigating high-stress situations, consistently delivering results. Skilled in workload management and committed to operational excellence. Personable and dedicated customer service representative with extensive experience in industry. Solid team player with upbeat, positive attitude and proven skill in establishing rapport with clients. Motivated to maintain customer satisfaction and contribute to company success. Articulate, enthusiastic and results-oriented with demonstrated passion for building relationships, cultivating partnerships and growing businesses. Strategic leader in management field known for high productivity and efficient task completion. Possess specialized skills in operational strategy, team leadership, and conflict resolution. Excel in communication, adaptability, and problem-solving to achieve organizational goals.

Overview

4
4
years of professional experience

Work History

Assistant Manager

Rasing Canes
Cedar City, UT
11.2022 - 06.2024
  • Planned and delivered training sessions to improve employee effectiveness and address areas of weakness.
  • Remained calm and professional in stressful circumstances and effectively diffused tense situations.
  • Proposed or approved modifications to project plans.
  • Communicated regularly with customers to gain insights into their needs.

Server Busser

Sonnys Real Pit BBQ
Cedar City, UT
05.2022 - 11.2022
  • Delivered food orders promptly and courteously.
  • Implemented feedback from customers to improve service quality and menu offerings.
  • Prepared drinks according to standard recipes.
  • Informed customers of daily specials and signature menu items.

Construction Worker

Jose's Construction
Cedar City, UT
06.2021 - 05.2022
  • Provided assistance to supervisors when needed completing Used laser measuring tools to calculate lengths, widths, and heights.
  • Coordinated phases of construction projects from inception to additional duties as assigned.
  • Sustained safety protocols to maintain secure, proper handling of equipment and materials.
  • completion.

Small Packaging Associate

Mauser packaging 1033 North Production Road
Cedar City, UT
01.2020 - 06.2021
  • Assembled boxes and other packaging materials for product shipment.
  • Remove completed or defective products or materials, placing on conveyors or loading docks.
  • Marked and labeled containers, container tags or products using marking tools.
  • Recorded product, packaging and order information on forms and records.

Education

High School Diploma -

Fontana High School
Fontana, CA
12-2019

Skills

  • Sales monitoring
  • Recruiting and interviewing
  • Budget assistance
  • Rewards program oversight
  • Workload management
  • Customer relations

Timeline

Assistant Manager

Rasing Canes
11.2022 - 06.2024

Server Busser

Sonnys Real Pit BBQ
05.2022 - 11.2022

Construction Worker

Jose's Construction
06.2021 - 05.2022

Small Packaging Associate

Mauser packaging 1033 North Production Road
01.2020 - 06.2021

High School Diploma -

Fontana High School
Joshua Durham