Joshua Dyer
Charleston,SC
Summary
Experienced hospitality professional with a strong background in high-volume and fine dining service, known for exceptional guest interaction, refined service standards, and consistent upselling performance. Growing up on Hilton Head Island has provided a deep understanding of local hospitality culture and a natural ability to create memorable guest experiences. Blending a foundation in wine production with proven sales expertise, I bring a well-rounded skill set that enhances service quality, strengthens team performance, and drives elevated results in fast-paced restaurant environments.
Overview
5
5
years of professional experience
Work History
Sales & Project Coordinator
Southern National
09.2025 - Current
- Managed client accounts with high-touch communication and service.
- Presented product options with consultative, hospitality-style sales techniques.
- Coordinated schedules across multiple teams, ensuring smooth project execution.
Server
Chart House
09.2024 - 08.2025
- Provided elevated service to a high-volume returning clientele in a waterfront dining setting.
- Delivered confident menu, flavor, and wine guidance to assist guests’ decisions.
- Built rapport quickly, creating memorable, repeat guest experiences.
- Managed multiple tables efficiently while maintaining exceptional hospitality.
Server
Joelle
03.2024 - 09.2024
- Delivered refined, personalized service in a high-volume fine dining environment.
- Provided expert wine recommendations, contributing to strong guest satisfaction scores.
- Supported restaurant openings and special events, ensuring seamless FOH operations.
- Consistently upsold wine, specials, and higher-end menu items.
Server
Ombra Bar & Restaurant
06.2023 - 03.2024
- Offered detailed wine descriptions and pairings, increasing wine sales and check averages.
- Maintained strong culinary knowledge, including sourcing, preparation, and ingredient details.
- Upsold premium entrées, desserts, and cocktails with consistency.
- Supported a team-driven fine dining atmosphere with polished service standards.
Press Operator (Wine Production)
Marisco Vineyards Ltd.
02.2023 - 06.2023
- Gained hands-on knowledge of wine production, varietals, and fermentation processes.
- Collaborated with international winemakers, enhancing wine expertise used tableside.
- Ensured quality standards throughout production — knowledge now used in guest education.
Server
Nunzio's
06.2021 - 02.2023
- Provided upbeat, attentive service in a busy Italian restaurant.
- Increased guest retention and walk-in business through strong hospitality and rapport.
- Coordinated effectively with FOH/BOH teams to ensure timely, accurate service.
Education
High School Diploma -
Bluffton High School
Bluffton, SC01.2015
Skills
- High-Volume Dining
- Warm Customer Service
- Team Collaboration
- Wine Knowledge
- Beverage Knowledge
- Upselling
Timeline
Sales & Project Coordinator
Southern National
09.2025 - Current
Server
Chart House
09.2024 - 08.2025
Server
Joelle
03.2024 - 09.2024
Server
Ombra Bar & Restaurant
06.2023 - 03.2024
Press Operator (Wine Production)
Marisco Vineyards Ltd.
02.2023 - 06.2023
Server
Nunzio's
06.2021 - 02.2023
High School Diploma -
Bluffton High School